Koningsdam Cruise Review by Cruiser470
- Sail Date: August 2019
- Destination: Mediterranean
- Cabin Type: Family Oceanview Stateroom
The concierge service was only avail till 8pm then just no response. The Neptune lounge was in the interior of the boat no view of the water. The concierges main goal was to know our names but beyond that couldn’t offer anything additional! Very disappointed in our upgrade... really didn’t see any value for money, no significant improvement in cabin, service, or assistance from concierge.
Nightly entertainment shows were poor as were the choice of movies. For a “newer” ship no real wow factor. Limited photo ops. Dining room service was also very slow until we spoke to several staff members.
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