Celebrity Reflection Cruise Review by GDS Belgium
- Sail Date: July 2019
- Destination: Baltic Sea
- Cabin Type: Concierge Class
The check-in and embarkation could not have been better. No problems whatsoever. At this point I think it's only fair to say that as for security, it was first class. Obviously because of the times we live in it had to be much stricter than our last cruise but as a result, we felt very safe on board. A big thank you to celebrity for that.
As we were Concierge class it included a welcome aboard lunch in the Opus Restaurant. However, as were given an embarkation time of 1 o'clock, by the time we got to the restaurant in question we found another couple trying to get in but had been told it closed a few minutes earlier. All four of us explained our situation and finally, we were allowed in. Not a good start to our cruise as we believe the restaurant should have been informed of the latest time for concierge guests to board and be directed there for lunch. Thankfully it was the only incident on embarkation day.
Our Concierge Aldin Buendia, was very helpful and kind. As we both have food allergies and after experiencing some difficulties during an "open seating" for dinner in the Opus Restaurant the day we were docked in Warnemunde, she immediately dealt with our complaints and everything was sorted out. From then on, we had the same table (142) all the time with our trusted waiters Yanin, Tatitiana and Sergei to take care of us. A big thank you to all of you. However, like other reviews we did feel the menu in this restaurant could have been a lot better. We had no problems with the quality of the food, but the selection/description left a lot to be desired.
Specialty Restaurants - we didn't dine in any as we believe guests shouldn't have to pay extra for things like that. It seems cruise lines are now putting profit before guests which we think is a step in the wrong direction.
Spa - had my hair done twice by Anderson for the two Chic Evenings and found him excellent. Gave me some very helpful advice all of which I have since acted upon. Thank you!
Photo Gallery - excellent. As my husband doesn't like having his picture taken, we have very few over the last number of years. However, as we we were celebrating a few things, we decided to have some taken around the ship and on good advice by the staff took the "photo package" for $250. Best value ever!
Evening entertainment Reflection Theatre - we enjoyed most nights. The best ones for us were The Overtures Stares of St Petersburg Folkloric Group and The FlyRights. We felt Celebrity's own production shows we not great and the costumes let it down. It's as if they wanted to do the whole thing on a shoestring. My experience of shows on a cruise were spectacular with props and costumes giving it a real Broadway feel. These were nothing like it unfortunately.
As for the places visited, see our reviews of each port. Overall, we enjoyed the cruise very much and would certainly recommend Celebrity and this itinerary without hesitation. One final piece of advice: if you experience any problems whatsoever do not hesitate to speak to the person in charge.
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The balcony was a lovely size and a nice place to relax. So much different from our previous cruises. Our cabin steward Pegen Mahmoodee was absolutely fantastic. Nothing was a problem and he is totally dedicated to his job. A very big thank you Pegen.
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