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First cruise with Norwegian since a truly horrendous experience on Pride of America in 2005 on the inaugural San Francisco to Hawaii trip. You would think a hospitality business would be keen to get repeat custom but given that experience plus a truly great Garden Villa experience to Alaska in 2004, we haven't heard from then in 14 years until we decided to take a quick weekend break. With that in mind we booked two weeks before our trip and without much expectation. Overall it was a decent weekend break with the usual high points and low points. Enjoyed the inclusive drinks package and being aboard the ship in general. The ports of call were not appealing to us and we only got off briefly for 30 mins at the private island and 40 mins in Nassau. The tender service was utterly appalling being kept to wait 25 mins on the journey over and 35 mins on the way back in blazing heat. That we could cope with but we were really horrified with the fact that the tender couldn't cope with a handicapped gentleman who was clearly distressed to be wedged into the stairs as they tried to carry him up a very narrow gap. This is something that has to be addressed immediately in our opinion. The cruise was something of a booze cruise to many travelers but fortunately it wasn't too bad... or maybe the weekend we chose kept it to a minimum. That said, some evidence of loud foul mouthed drunken yobs was in evidence so prepare for that if you take this cruise. Room service was excellent although the room was a little warm when trying to sleep. Food was adequate in main dining room but poor in the buffet. The buffet itself was a mess and simply not adequate in terms of how things were laid out for the number of people on board. Other ships do this so much better. Demeanor of the staff was an overriding impression and it seemed a lot were going through the motions. I don't know if this is because they no longer get tipped on drinks or that servers now have to serve the wine / alcohol but it just seemed off. I can well understand that some servers would get disillusioned by having to do more for less rewards though. Entertainment - Rock of Ages show was good, everything else was poor. Bar singers had a captive audience ready to enjoy themselves but both of them slowed the pace down and didn't seem to know the songs apart from one verse. Pool & Other activities - Pool area was basically a meat market and very crowded. Can't imagine sharing so many germs with other humans in the pool but some seem happy to do so. A place to avoid for me though. Embarkation and disembarkation were easy and overall, the cruise was fine for what we wanted. Next time we won't bother getting off the ship as we might be able to use the pool when everyone is off the ship.

Weekend Away

Norwegian Sun Cruise Review by NGW

Trip Details
  • Sail Date: August 2019
  • Destination: Bahamas
  • Cabin Type: Oceanview Porthole Window
First cruise with Norwegian since a truly horrendous experience on Pride of America in 2005 on the inaugural San Francisco to Hawaii trip.

You would think a hospitality business would be keen to get repeat custom but given that experience plus a truly great Garden Villa experience to Alaska in 2004, we haven't heard from then in 14 years until we decided to take a quick weekend break.

With that in mind we booked two weeks before our trip and without much expectation. Overall it was a decent weekend break with the usual high points and low points.

Enjoyed the inclusive drinks package and being aboard the ship in general. The ports of call were not appealing to us and we only got off briefly for 30 mins at the private island and 40 mins in Nassau.

The tender service was utterly appalling being kept to wait 25 mins on the journey over and 35 mins on the way back in blazing heat. That we could cope with but we were really horrified with the fact that the tender couldn't cope with a handicapped gentleman who was clearly distressed to be wedged into the stairs as they tried to carry him up a very narrow gap. This is something that has to be addressed immediately in our opinion.

The cruise was something of a booze cruise to many travelers but fortunately it wasn't too bad... or maybe the weekend we chose kept it to a minimum. That said, some evidence of loud foul mouthed drunken yobs was in evidence so prepare for that if you take this cruise.

Room service was excellent although the room was a little warm when trying to sleep. Food was adequate in main dining room but poor in the buffet. The buffet itself was a mess and simply not adequate in terms of how things were laid out for the number of people on board. Other ships do this so much better.

Demeanor of the staff was an overriding impression and it seemed a lot were going through the motions. I don't know if this is because they no longer get tipped on drinks or that servers now have to serve the wine / alcohol but it just seemed off. I can well understand that some servers would get disillusioned by having to do more for less rewards though.

Entertainment - Rock of Ages show was good, everything else was poor. Bar singers had a captive audience ready to enjoy themselves but both of them slowed the pace down and didn't seem to know the songs apart from one verse.

Pool & Other activities - Pool area was basically a meat market and very crowded. Can't imagine sharing so many germs with other humans in the pool but some seem happy to do so. A place to avoid for me though.

Embarkation and disembarkation were easy and overall, the cruise was fine for what we wanted. Next time we won't bother getting off the ship as we might be able to use the pool when everyone is off the ship.
NGW’s Full Rating Summary
Enrichment Activities
Value For Money
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Dining
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Entertainment
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Cabin Review

Oceanview Porthole Window
Cabin OG 4250
Cabin was adequate for our needs. There was a stain on the carpet when we first got in but our cabin attendant mopped it up when notified. Otherwise generally OK.
Biscayne Deck Inside Cabins, Outside Cabins

Port & Shore Excursion Reviews