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Eurodam Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
1,131 Reviews

Expensive, horrible food, poorly operated

Eurodam Cruise Review by PKM3

6 people found this helpful
Trip Details
  • Sail Date: Aug 2019
  • Destination: Alaska
  • Cabin Type: Neptune Deluxe Veranda Suite

I travel extensively and this was the most expensive and one of the worst trips I’ve ever taken. We upgraded to a suite and executive lounge. The lounge service was good but the food stale, pedestrian and you had to pay for liquor. Dining Room and Lido deck food lacked quality, taste and freshness. We ate burgers and hotdogs because they cooked to order. The only free beverage was lemonade and tea. A coke was $2.50, latte $3.50 + tax, tip. We brought 2 bottles of wine and they charge $18 corkage fee at the restaurant! After spending $7000 (2 people) for this 7 day trip Holland America Eurodam continued to have unexpected costs. The better restaurants cost more to get in and if your wanted a good steak there was an up-charge!

The excursions on average cost $150 a person. $30 per person to play Bingo. I’ve been to many around the world the cost for what you did was exorbitant.

Also frustrating was the daily schedule was placed in your room the night before. They constantly changed the restaurant open and closed times. We missed breakfast because they close at 8:30am. This was confusing for many people.

The most frustrating was the big day to see the Glaciers. They limited the amount of chairs on the top deck, did not offer to set out more and left many of us standing for hours or had to sit inside and only have partial views. The Ranger talk was at 7:30am. We missed it. The day was so unproductive and unorganized because we did not have a central place for the family to enjoy this spectacular event. I was beyond disappointed!

I would not recommend this for big family groups or handicapped person. It was difficult to keep organized, most tables only had 2-4 tops that you can’t move. Limited seats for the classical music nights, shows were set at 7:30 or 9:30 which were on top of dinner timelines. Not much activity during the day unless you want spa and workout time.

Overall, not worth the money and I would highly recommend NOT using Holland America Eurodam to see Alaska.

PKM3's Full Rating Summary
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Cabin Review

Neptune Deluxe Veranda Suite

Good space and comfortable bed

Port & Shore Excursion Reviews

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