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We were part of an 18 member family party on a cruise from Vancouver BC to Anchorage AK. The staff were generally helpful, the facilities fine, the Alaskan scenery amazing, the food ok, yet my experience was largely negative. We brought our three small children with us. Mistake. The marketing literature implied “child friendly” but that is misleading. The kids center “Club Hal” was fun for older kids (mostly they watched movies) though occasionally with limited hours, but unfortunately not available to toddlers. But THERE WAS NO SAFE PLACE ON THE SHIP FOR OUR TODDLER. Lots of ways he could get hurt. For example, on Glacier Bay day we rented a cabana and we were on high alert (hard to enjoy) because he could easily slip thru the bars and fall 11 stories to certain DEATH. Deck 2 was the floor with the entertainment on it, and it included a Casino with sounds and lights which seem designed to attract toddlers. CASINO STAFF (manager Tom) WERE MILITANT ABOUT NO KIDS. So I spent endless hours in the evenings going up and down the stairs and elevator, trying to keep our toddler entertained, safe, and out of the casino. BEING TRAPPED ON THE WESTERDAM WITH A TODDLER WAS A FRUSTRATING, STRESSFUL, and EXHAUSTING EXPERIENCE. Never again. For the most part, with the exception of the casino staff, the WESTERDAM staff were empathetic and helpful to our situation, but still a horrible way to spend a vacation. In retrospect we should have just told the family we were not going with them.

Not toddler friendly

Westerdam Cruise Review by Nathancfisher

Trip Details
  • Sail Date: July 2019
  • Destination: Alaska
  • Cabin Type: Deluxe Ocean-View Verandah Stateroom
We were part of an 18 member family party on a cruise from Vancouver BC to Anchorage AK. The staff were generally helpful, the facilities fine, the Alaskan scenery amazing, the food ok, yet my experience was largely negative. We brought our three small children with us. Mistake. The marketing literature implied “child friendly” but that is misleading. The kids center “Club Hal” was fun for older kids (mostly they watched movies) though occasionally with limited hours, but unfortunately not available to toddlers. But THERE WAS NO SAFE PLACE ON THE SHIP FOR OUR TODDLER. Lots of ways he could get hurt. For example, on Glacier Bay day we rented a cabana and we were on high alert (hard to enjoy) because he could easily slip thru the bars and fall 11 stories to certain DEATH. Deck 2 was the floor with the entertainment on it, and it included a Casino with sounds and lights which seem designed to attract toddlers. CASINO STAFF (manager Tom) WERE MILITANT ABOUT NO KIDS. So I spent endless hours in the evenings going up and down the stairs and elevator, trying to keep our toddler entertained, safe, and out of the casino. BEING TRAPPED ON THE WESTERDAM WITH A TODDLER WAS A FRUSTRATING, STRESSFUL, and EXHAUSTING EXPERIENCE. Never again. For the most part, with the exception of the casino staff, the WESTERDAM staff were empathetic and helpful to our situation, but still a horrible way to spend a vacation. In retrospect we should have just told the family we were not going with them.
Nathancfisher’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages Under 3
Ages 3 to 6
Ages 7 to 9
Service
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