1. Home
  2. Cruise Reviews
  3. Ruby Princess
Holland America was recommended but we chose Princess instead, never again. Horizon buffet had mediocre food at times, other times it was very good. Staff ignored our needs much of our dining time, had to bus our table, find silverware and drinks. Other times they were ok. Anytime dining in the Da Vinci and Michelangelo was fantastic. Food was great. Excursions were OK, Ketchikan was very short. White Pass Railway was great! Fishing in Juneau was great also. Room service was great and timely every morning. Most of the on board staff had poor English speech and understanding of what we would say. Shipboard announcements were mostly not understandable and couldn’t be heard in our cabin. Our only other cruise was with Carnival in the Caribbean and we had virtually none of these issues. Our next cruise will be investigated more closely. While your experience with Princess may vary I will certainly not chose this line for another cruise.

Not worth the final cost

Ruby Princess Cruise Review by NicholasPeabody

Trip Details
  • Sail Date: August 2019
  • Destination: Alaska
  • Cabin Type: Balcony
Holland America was recommended but we chose Princess instead, never again. Horizon buffet had mediocre food at times, other times it was very good. Staff ignored our needs much of our dining time, had to bus our table, find silverware and drinks. Other times they were ok. Anytime dining in the Da Vinci and Michelangelo was fantastic. Food was great. Excursions were OK, Ketchikan was very short. White Pass Railway was great! Fishing in Juneau was great also. Room service was great and timely every morning.

Most of the on board staff had poor English speech and understanding of what we would say. Shipboard announcements were mostly not understandable and couldn’t be heard in our cabin. Our only other cruise was with Carnival in the Caribbean and we had virtually none of these issues.

Our next cruise will be investigated more closely. While your experience with Princess may vary I will certainly not chose this line for another cruise.
NicholasPeabody’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Ruby Princess price drops
250,000+ people have entered their email

Cabin Review

Balcony
Cabin BA A201
Very clean and always tidy, roomy and comfortable. Our steward was excellent and provided the very best service. He set the bar for guest services.
Aloha Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews