Our first cruise with NCL and we were not disappointed. We are used to Royal Caribbean but chose this ship for itinery and it fitted our schedule. We travelled as a family with 2 teens and 2 friends. We had 2 days in Copenhagen beforehand which was good and extended our holiday, Pretty and safe city but expensive. Tivoli good but better in evening with the lights and a light show over the lake around 10.45 pm. Good river cruise. Stayed in Scandik hotel which was modern and comfy with good breakfast. Cruise embarkation and disembarkation seamless.
On board ship there is a smaller public atrium than we are used to but it served its purpose and there are plenty of bars and restaurants and outside space in which to relax. We had an inside interconnecting cabin on the 11 th deck which was comfy and not too small. The bathrooms were spacious. It was extremely quiet down its own corridor. The beds were comfy and it was clean and modern. Our cabin stewards were hardworking and kept the rooms spotless. The food we had no complaints with. If you can get a speciality dining plan you will find it worth it to sample some very good restaurants. We are in Le Bistro, Tepanyaki, Cagney's Moderno. All excellent. We had the drinks package and it works out better value if individual drinks are as expensive as people say although we are not heavy drinkers but enjoy the odd drink from the many bars available. Try the ice bar for a small extra cost as it's fun but yes cold! Our 18 year old had the drinks package and could order unlimited wine beer and cider as well as intermittent cocktails and spirits as no one seemed entirely sure what was included.
We found service excellent. No complaints and they were more flexible than we had experienced before. A word on tips. We prefer to tip as we go and had our service charges refunded on request without argument.