My family and i enjoyed every moment of this cruise from the ports of call, the great service we received and the best food we ever ate. we spent 2 days in rome first and was able to see all rome had to offer. then we got on the boat which took about 35 minutes from check in to our first meal. our first shore excursion time was 9:30 am when i made the reservation. it was changed to 8:00 and i was not aware of the change. when the staff saw how upset i was they contacted the shore excursion manager, dana, who went out of her way to get us on the same excursion with their sister ship at noon. the way they went above and beyond for my family will never be forgotten. for this reason alone i will only cruise norwegian. i can't thank them enough for the special attention i received to make it the best cruise for me and my family. One of the best things about free style dining is I was able to make a reservation for diner 1 hour after all my tours ended. Each day was a different time so going to a diner at the same time everyday would not have worked. And may I say we did not have one bad meal. Plenty to choose from and everything was great.