August is the month of my 50th birthday and have always wanted to take a cruise! This just wasn't the experience I had hoped for. Please know that it wasn't horrible by any means there were some things that were so special and wonderful. There were also some things that I could have done without and wish could erase from my mind. Can not say enough GREAT things about Splash Academy for our son! He LOVED to go there Koala and the entire crew were so so wonderful and we will always be grateful! The excursion to Blue Lagoon was so perfect for him as well! The excursion to Great Stirrup Cay was also beautiful and fun, however we were not told that lunch would end at 2:00 and were not exactly watching the clock and barley got anything to eat. For both excursions disembarking and re-boarding was HORRIFIC to have those types of lines with people cutting, pushing and the vulgarity of the language around our 7 year old was too much. There was a MAJOR lack of guidelines or instructions by the crew on how to form lines and respect the lines. We actually saw a 20 something girl punch and elderly woman who was not about to let her cut in the line. It was hard to have to see that much hostility. Huge groups and families and friends insisted on staying together which made things so challenging. We would have appreciated the crew's intervention on helping move things along more smoothly.
Our cabin was just lovely in both decor and cleanliness. The stewards were so accommodating. The service was superior especially Guest Services and the Palace and the Crossings dinning rooms. If only the food matched the service. It was OK food, but not what was anticipated by the elegance of the room and quality of service. Food lacked the WOW factor we were expecting. Our first night dining with our son having a blast in the Splash Academy, we got a beautiful table by the window at the Palace and were ready for a romantic evening and just after we toasted our glasses a very loud and obnoxious bachelorette party was seated right next to us and the conversation was just so NOT what we needed or wanted to hear!
The daily buffet was again OK, trying to just feed the fully booked ship. The hand sprayers were always super friendly though! There really seemed to be a lack of friendly service in the bar areas, which is not surprising considering several of our fellow cruise travelers. We paid for the upgraded beverage package and it was not worth the money due to the fact that the masses who were getting the freebies were so demanding, we couldn't even ask for our premiums that we paid for.
The only activities it felt like were available besides leaving the ship on excursions were partying and watching party goers getting vulgar and hammered and of course the gambling. We did enjoy the comedian and the "variety" show on the first night and would have liked to see more things like this available vs. karaoke and dance parties. Walking around the deck was just so special though.
The last night we went to order pictures and bought a "flash drive" when we went to pick it up there were no pictures?? We had to order the pictures and then the flash drive?? No one helped with this and we were charged almost $50 for a flash drive with NO pictures. Still waiting to see if we can still get pictures. Oh and there is another charge on my account from Norwegian pending as I type this review for another $100.00 Have to call and ask what that is all about...
If I won a free cruise I would absolutely go again! That way there would be no complaining, it's free! But I don't see us paying to go on another cruise. When we go back to the Bahamas will will just fly.
LOVELY! Thank you!
Lots of fun for our son! Getting on and back on the ship....not so much!View All 284 Blue Lagoon Island Beach Reviews
The water was just beautiful and we had a great time as a family! Wish we would have known that lunch ended at 2:00