This was my first cruise, and I have to say that everyone I interacted with (with the occasional exception) was truly FANTASTIC! Cam (the Cruise Director) was phenomenal; the bar staff including Lulu, Hery, Luzviminda, Cherrie, Rosita were INCREDIBLE; our room steward Yudi was truly AWESOME; and the entertainment crew including DJ Alter and Bingo Bella were EXTRAORDINARY! I literally have no complaints about the majority of my cruise.
The room was slightly aged, but the service made it worth it. The ship showed some signs off wear, but the crew was always cleaning and repairing it. It shows they care about the presentation, so any minor cosmetic defects were easy to overlook.
The dining room service was EXCEPTIONAL, and the Guy's Burger and Blue Iguana Cantina were really good. I will say the dining room evening food lacked a little flavor, but with some salt and pepper it was much better.
The room was good, but the service was STUPENDOUS! I could not ask for a better room steward. Yudi is awesome and truly cares about his passengers.
Beautiful city, roads are terrible though (probably from hurricane damage).
Beautiful beach..not a whole lot else to do without excursion, but my daughter did get her hair braided. Good for relaxation!