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We made the decision to do an Alaskan cruise on the Volendam with HAL earlier in the spring when some friends suggested we join them as they knew we were cruise fanatics (10 previous cruises in the past 5 years). We had never cruised with HAL before and 8 of our previous cruises were with NCL. I had the impression that HAL cruises were for an older, quieter demographic and they seemed to offer less flash and dash as NCL so we had previously avoided booking. When we finally made the decision to join our friends and found out it was an older smaller ship we lowered our expectations accordingly and felt it would be an affordable way to see Alaska as the fare was quite low in comparison to what we usually pay. We booked a deck 3 promenade ocean view stateroom (3418) and over the course of three months added a few extras such as a couples thermal suite pass, specialty dining for the Pinnacle and Canaletto restaurants and two excursions (Tracy Arm explorer and Skagway White Pass rail, Yukon tour). We arrived the night before and stayed at the Fairmont at Vancouver airport. The skytrain goes from the airport to Waterfront station and then a 1.5 block walk to the Canada Place cruise terminal. There were three ships embarking that day and we were impressed with how smooth everything went. I felt our 10:30 arrival time was too early though and a noon arrival would have likely allowed us less in terminal waiting time. The ship is twenty years old and the decor shows its age but it appeared to be very clean throughout and our cabin was clean and roomy compared to some Ocean view cabins we've had in the past. A nice surprise was the renovated washroom which I felt was just as nice as the NCL Bliss' washrooms. Our cabin steward Bach was very friendly and efficient with any requests we had. He was around and interacted with us just the right amount of time and we enjoyed our chats with him. He made it clear he was always available if anthing was not to our liking with the stateroom and provided excellent service throughout the entire cruise. The main dining room food was above average and breakfast was fine every morning as well. The Pinnicule was incredible. My surf and turf was delicious and my wife really enjoyed her salmon. It was a fine dining experience with incredible service from our waitress Sharin. Overall the food was as good as any NCL ship including the specialty restaurants. The cruise had an authentic traditional cruise feel to it and we were able to focus on the awesome scenery and wildlife that we seen throughout our cruise. All of the activities and information sessions we went to were informative and interesting. The Alaska beer tasting was fun and we met people from all over the world and shared a few laughs. I would have to give the entire cruise a solid 8 out of 10 and our low expectations were greatly exceeded in all areas. We now will put HAL on our "do again" list.

Expectations exceeded ! 7 day Vancouver return

Volendam Cruise Review by newbie68

4 people found this helpful
Trip Details
  • Sail Date: July 2019
  • Destination: Alaska
  • Cabin Type: Large Ocean-View Stateroom
We made the decision to do an Alaskan cruise on the Volendam with HAL earlier in the spring when some friends suggested we join them as they knew we were cruise fanatics (10 previous cruises in the past 5 years). We had never cruised with HAL before and 8 of our previous cruises were with NCL. I had the impression that HAL cruises were for an older, quieter demographic and they seemed to offer less flash and dash as NCL so we had previously avoided booking.

When we finally made the decision to join our friends and found out it was an older smaller ship we lowered our expectations accordingly and felt it would be an affordable way to see Alaska as the fare was quite low in comparison to what we usually pay. We booked a deck 3 promenade ocean view stateroom (3418) and over the course of three months added a few extras such as a couples thermal suite pass, specialty dining for the Pinnacle and Canaletto restaurants and two excursions (Tracy Arm explorer and Skagway White Pass rail, Yukon tour). We arrived the night before and stayed at the Fairmont at Vancouver airport. The skytrain goes from the airport to Waterfront station and then a 1.5 block walk to the Canada Place cruise terminal. There were three ships embarking that day and we were impressed with how smooth everything went. I felt our 10:30 arrival time was too early though and a noon arrival would have likely allowed us less in terminal waiting time.

The ship is twenty years old and the decor shows its age but it appeared to be very clean throughout and our cabin was clean and roomy compared to some Ocean view cabins we've had in the past. A nice surprise was the renovated washroom which I felt was just as nice as the NCL Bliss' washrooms. Our cabin steward Bach was very friendly and efficient with any requests we had. He was around and interacted with us just the right amount of time and we enjoyed our chats with him. He made it clear he was always available if anthing was not to our liking with the stateroom and provided excellent service throughout the entire cruise.

The main dining room food was above average and breakfast was fine every morning as well. The Pinnicule was incredible. My surf and turf was delicious and my wife really enjoyed her salmon. It was a fine dining experience with incredible service from our waitress Sharin. Overall the food was as good as any NCL ship including the specialty restaurants. The cruise had an authentic traditional cruise feel to it and we were able to focus on the awesome scenery and wildlife that we seen throughout our cruise. All of the activities and information sessions we went to were informative and interesting. The Alaska beer tasting was fun and we met people from all over the world and shared a few laughs. I would have to give the entire cruise a solid 8 out of 10 and our low expectations were greatly exceeded in all areas. We now will put HAL on our "do again" list.
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Cabin Review

Large Ocean-View Stateroom
Cabin H 3418
Old decor but very clean, Nicely renovated washroom. Needs new TV's and more power outlets.
Navigation Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins