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Carnival Vista Review

4.5 / 5.0
Editor Rating
959 reviews
4 Awards

Vista needs a lot of attention!

Review for Carnival Vista to the Western Caribbean
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HUSKER49
6-10 Cruises • Age 40s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Aug 2019
Cabin: Ocean Suite
Traveled with children

We booked the cruise for end of summer, we had to stand in line at guest services 4 times the first day, because our cards wouldn't work for purchases or as our room keys! So our first day we stood in line at guest services for over 1.5 hours trying to get keys to work. At supper we were on anytime dining, so we went to dinner in dining room, we were greeted and seated. After 20 minutes, I asked a waiter, who would be taking care of our table? He immediately said I will send someone over shortly. If anytime dining is a problem for the staff, then do away with it! We didn't ask for anytime dining, that's what we were given.

If carnival wants the vista to be there flagship, they missed the bar!! They have tried to include everything and left out the basics. An example of this, the casino is on the fourth floor, and there is not a mens restroom. The casino dealer told me the restroom was on 3rd level for the men. Makes no sense. If you have a womens restroom go ahead and spend the money for a mens restroom too.

Again Thursday evening we are standing in line at guest services, card is not working again. They have our credit card on file, all charges are to go to the credit card, and guest services said our card is inactive, but she didn't know why? Guest services reactivated our card, and now we can make purchases again. Guest services has been a nightmare!!

Cabin Review

Ocean Suite

Suite was nice, stewardess was very attentive to our requests.

7 Helpful Votes

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