We’re a family of six that had a most lovely time aboard the Serenade of the Seas for a 7 night voyage across the Baltic Sea.
Our trip began with a little bit of conflict as one of our suitcases did not make it to Stockholm. Onboard the Serenade, Jasmine was most helpful by calling us every day, several times a day, to tell us of the latest whereabouts of the bag. She really went above and beyond and by the time we made it to Helsinki we were supremely confident that the bag would be there as Jasmine had shown her extreme dedication to the process!
This was only the start to what was what we all unanimously agreed the best service that we’ve ever had on a cruise ever (and we’ve been on plenty!). Immediately we noticed that we had a very jovial crew. This continued throughout the entire stay with absolutely outstanding service throughout.
Our parents had a Junior Suite and it was outstanding. We had happy hours there and they had more room than they knew what to do with. The balcony was huge and great fun to sit out on!
The rest of us were in Interior cabins. I maintain that I prefer the tomb-like darkness inside but I will say that these cabins seemed smaller than even most interior cabins we've had.