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Noordam Review

3.5 / 5.0
Editor Rating
788 reviews
31 Awards

Holland America's quality is steadily going downhill.

Review for Noordam to Alaska
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jhbitner
10+ Cruises • Age 70s

Rating by category

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Additional details

Sail Date: Jul 2019
Cabin: Standard Interior Stateroom

It was part of a cruise and excursion to Alaska and Yukon territory. The land part of the vacation was very well done and the land coordinator was exceptional. The ship must have a naval architects nightmare. It was very poorly designed for efficient flow of passenger from one part of the ship to another. We usually choose not to go to the main dining room because of the time it takes to eat a meal. The Lido was extremely understaffed on this cruise. Only a couple of times on the seven day cruise were we even offered beverages except for alcoholic ones dining at the Lido. I usually had to go find pitchers of beverages, fill my own glasses, and return to our table. The quality of food on this particular cruise was by far the worst we have ever experience on a Holland cruise, and we took a 34 day cruise with them last year and the worst meal for 34 days was better than the best meal on this cruise. They routinely ran out of the featured meats for the meal. This will be out last cruise on a Carnival owned line since quality and service are no longer a priority. I recommend that you very carefully consider that your service on a Holland ship may be dismal.

Cabin Review

Standard Interior Stateroom

Cabin L

Cabin was very, very dirty when we boarded the ship. They had to get night housekeeping to come to the cabin to make it livable. We usually specify inside cabins, especially on northern or far south latitude cruises because you can have a dark cabin. This was the smallest cabin we have ever encountered on any ship of 15 plus cruises. Even the staff stated that the cabins were inferior. There was not even room to have a chair and a small table in the cabin without obstructing safe passage to the bathroom.

Port Reviews

Glacier Bay

Would have been better if they had waited for calfing to occur like a previous cruise had done. Captain seemed to be in a hurry to leave.

Haines

Haines is a port with very little to see. Not a very important port for a cruise to go to.

Juneau

Juneau is a very interesting port and has a lot to do. Very good excursions ashore without having to pay exorbitant cruise ship prices and you can barter on the prices with to locals.

Ketchikan

Ketchikan is an interesting small town with a great history and one of the places you can see an abundance of totem poles.

15 Helpful Votes

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