Bad excursions, noisy ship, sloppy operations

Our travel agent in good faith helped us decide on the subject cruise. The decision was driven largely by the ports of call, and a generally good experience expressed by other clients regarding Princess.

We are not seasoned cruisers but we travel extensively with bookings we do on our own. We were on a cruise with Royal Caribbean many years ago and two years ago with Celebrity. It was the positive experience we had on the Celebrity cruise that encouraged us to book this cruise with your line.

It was a very disappointing experience.

The excursions were badly designed with lots of time wasted needlessly for the short time in each port. Some operators were good but one chose to make very inappropriate comments.

The food was fine but there was no attempt to serve any dishes from the region.

One of the entertainers chose to make jokes about people with mental health issues. This is not acceptable in any context.

Unlike some other ships there is no place to sit quietly beside a pool and read a book - the noise from the film was overpowering even at the "quiet pool" area.

Overall this was very bad value in comparison with Celebrity.

We had a smaller Deluxe Balcony on this ship than with Celebrity but it is better designed.