Very well run from embarkation to disembark experience.
Check in was a breeze, no crowds. Someone took my luggage immediately and since I was early went to the World Cafe for lunch. Lots of servers and staff checking on you.
My room was scheduled to be ready at 2pm but an announcement at 1:30pm said all rooms were ready!
Room was fine, second level of stateroom. Only issue was not enough closet/drawers. Next level up does. have more drawers.
State room attendant Mohammed Ali was great, very attentive and personable. Room was served 2 x day. He was a highlight for me. Always greeted you by name and cheerful.
Soda and snacks replenished 1X a day. Was asked what type of soda we liked and it was quickly replaced to our preference. Plenty of room for wine or beer if you purchase some and want it chilled.
Bath has a drawer for each guest and several shelves. Floor is heated:)
Large shower with small bench and groove fixtures. Great water pressure. retractable clothes line to hang wet swimsuits.
Mirror doesn't fog.
Beds are OK not the most comfortable. Plenty of room underneath to store suitcases.
Good size balcony with two chairs and a table large enough to eat off.
While in room coffee make is nice, with 24 hour room service not needed.
The design and decor is similar to the river longships, cheery and sleek. Really beautifully appointed and not garish like other cruise lines with bright colors all over.
The atrium is 3 level with ample seating. The main floor has guest services, a bar, two restaurants.
Bar prices are very favorable, $8 USD for a premium drink.
Wine was $5 or $6 at off meal hours ( included with lunch and dinner).
Little bar snack plates with savory pastries or nuts and wasabi peas at the bars.
Main floor bar has cookies all day, pastries and open faced sandwiches during the day.
Explorers bar at the bow of the ship on 7th floor has lots of large windows, comfortable seating. Mamsen's is also located here, open in early am then for snacks off and on. Custom Norwegian waffles are great.
World Cafe is on the back of the 7th floor, excellent buffet style with wait service. Kitchen is in the middle of the area with buffet lines on either side. Food was always fresh and a variety. Pizza, main dishes, salad bar, sushi, deserts, gelato.
Main dining room is gracious and changing menu. This is slower pace of service for all meals. 3 servers assigned to each table. Attentive.
Manfredi's specialty was good, we could only get in once.
Chef's Table was Ok, not a favorite. Fussy with wine pairings for each course. Set menu depending on what night you go.
Pool bar and grill - excellent grill to order, fresh French fires and onion rings, burgers, fish and hot dogs plus a small salad bar.
One night they had a Fish n Chips night, was really great with crispy fish and chips and all the fixings.
Special brunch on the last sea day took up whole middle pool area, pool grill and Wintergarden area. Very elaborate and delicious. Grilled lobster and shrimp, steaks, pasta cooked in front of you, fruit, cheese table, bread table, dessert offerings ( they were cartelizing the tops of creme brûlée in front of you) Mimosas and Bloody Marys. Well staffed and tasty.
Salt water pool at back of the boat is heated with a hot tub above. Lots of towels and a shower at either side of back of cafe.
Spa area therapy pool was really great. Nice facilities.
Gym has towels, water and enough equipment for the amount of users.
Gift shop are nicely curated, no tacky offerings. Dale of Norway sweaters, Helly Hansen jackets, and some small sundries.
Jewelry shop is pretty expensive but gorgeous stuff.
Now for the staff - really attentive. The Senior officers and Captain are VERY visible and always around. I was impressed at the special meals that the General Manager, Chef and beverage managers were out and about not sitting in an office. Officers like Housekeeping Manager out and visible.
Servers try hard and it shows. Attentive and if there is a lapse in service because they are busy they move quickly to rectify.
All the shore excursions were well organized and the few times the tenders were used very efficient and constantly running so you don't have to wait.
In several ports there were shuttles to and from town, free of charge if you wanted to spend more time to shop or have a meal.
Busses were clean, good drivers and tour guides.
Port Talks are on the TV in your room as well as the Daily schedule and restaurant menus and opening times.
It never seemed crowded at all even though it was a full ship. I am very happy with experience.
Food portion was just average but the boat went right up to the Seven Sisters Falls and the Suitor, spectacular.View All undefined undefined Reviews
Another overview, included the Ring of Brogdar. Would have loved to go to Highland Park Distillery but not enough time. There is a Highland Park Shop in town.
We had terrible weather, you could not see 10 ft in front of you but was fun anyway.
Would have been great to have visibility but not in anyone's control.
When we got back to the ship the wind was very strong and the gangway had to be pulled for safety reasons. We had lunch in town until the situation calmed down and they could put the gangway back in place.
Took included Panoramic tour, then there was a free shuttle to town. Easy enough to walk back to ship if you wanted the exercise. Saw the pony farm, brief stop but they are adorable.
Nice shops in town.
Greenwich is so close to London, the MBNA Thames River Bus is at the port, easy to go to central city for a few bucks with great scenery.
Good overview then free shuttle to town. Very small port and town.View All 45 Tromso Highlights Tour Reviews
This was an included tour, and a tender port. They ran the tenders constantly as well as shuttles back from the City if you stayed after your tour. The Royal Mile is good for a first time visit but very commercial and with tacky shops.
Castle is pretty cool.View All 43 City Tour Reviews