My cabin was 9210 which was an aft suite. In this letter I will be detailing my experience onboard your vessel.

Just a little background this was our sixth cruise with your company and have had a wonderful time previously. We have cruised on the Getaway, Escape, Jade and Pearl. This was a honeymoon cruise for us and we had invited 2 other couples to cruise with us neither have even been on an NCL cruise before.

Upon boarding the ship with great enthusiasm and excitement as we have been planning this trip for well over a year. The ship was delayed departing as it had a mechanical issue and did not depart till 1:30 AM the next morning. That is when things turned sour. In order for the ship to make up time it was cruising at a 22-24 knots according to the information screen. This caused our suite to vibrate uncontrollably with glassware clanging, draws opening and the safe door banging it was like traveling on the New York City subway. Everything started rattling, draws sliding open, safe door clanging, and bathroom items falling into the sink and to the floor. Please note in the pictures provided the vibration is so severe, the bathroom tiles had cracked and vibrated loose leaving it uneven. Read more