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MSC Preziosa Review

4.5 / 5.0
Editor Rating
371 reviews
2 Awards

Service below expectations

Review for MSC Preziosa to the Baltic Sea
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adamig
10+ Cruises • Age 70s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Jul 2019
Cabin: Balcony Stateroom

Poor food. Very poor service in restaurant Golden Lobster Low.. Very slow service, wrongly deposited bottles of wine, bread service only by request and slow. Shore excursions extremally expensive. Some of them absolutely not interesting for example in Seydisfjordur. Transfer to the city in Reykiavki terrible expensive (should be free of charge). Some cruise crew are quite arogant. Towel service at pool not available. Maya and Inca restaurant terrible overcrowded with poor drink services and a very slow cleaning tables. Quite frequently cards were mixed up during bar service causing further problems. Cabin no. is on key card wich is quite rare on board. Wrong charges are quite common. For example for mini bar. All my excursions booked on line disappeared and I have to book them again on board. Pluses: quiet cabin. Interesting itenerary. Smooth check in and check out. Very good theatre performances. Good musicians and comfortable lounges along the ship however music was sometimes too loud.b

Cabin Review

Balcony Stateroom

Very quiet and comfortable

Port Reviews

Lerwick (Shetland Islands)

Self organized

Isafjord

Interesting trip to waterfall.

2 Helpful Votes
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