Westerdam Cruise Review by Craigsdal
- Sail Date: July 2019
- Destination: Alaska
- Cabin Type: Deluxe Ocean-View Verandah Stateroom
We finally arrived in Denali where we checked into our room at the Chalet Lodge, which is owned by Holland America. Our luggage was already in our room. I will say Holland America is unbelievably well organized & ALL of their staff on land & sea were outstanding. Always had a welcoming smile even when just passing by.
The next day we did the included Denali Tundra Wilderness Tour through Denali National Park in a somewhat modified school bus. Not real comfortable. The tour was about 8 hours. Our driver & tour guide, Steve, was a great driver, especially when going along the edge of the narrow roads way up high. He was very knowledgeable but unfortunately he had no personality. His narrations throughout the tour came across monotonous which made for a very boring day. Others on the bus had the same sentiment. We did stop along the way several times & saw some bears, moose & bald eagles that made the trip somewhat interesting. But it didn’t make up for Steve’s demeanor. He seems like a really nice guy, but he doesn’t have the ability to make a tour like this interesting. It made for a very long day.
That night we went to The Music of Denali, combination dinner & show. The all you can eat food was very good but we were rushed & it felt like the food was being thrown at us. The waitstaff also were the actors in the sophomoric music show that followed. It was a fun time & was at extra cost, not included in the land package.
In the Denali Chalet Resort there is a small square area that had a restaurant & some shops. There also was outside seating with a guy playing guitar & singing popular songs. It was very relaxing & entertaining to sit outside & listen to his music each night while in Denali.The next day was a full day motor coach ride to Seward where we started the cruise. Our driver/narrator, Mike, was just the opposite of Steve. He kept us engaged with his enthusiasm, knowledge & humor. He made the drive very interesting with several stops along the way. We were fortunate to be in the 30% that were able to see Mt. Denali/McKinley.
When we arrived in Seward at the port our embarkation was amazingly smooth & fast. We soon were in our cabin. Our luggage was in our cabin too. We didn’t have to wait for it which was very nice. We soon met our two cabin stewards who were very nice & did a great job always keeping our cabin fresh. We opted for a cabin with a balcony & the other two couples did an ocean view without a balcony We were very glad we did the balcony. It gave us a little extra room to chill out with beautiful views. Unfortunately for our friends their cabins were just below the dining room kitchen which every morning had loud noises of carts rolling above them & often could hear loud banging noise starting at 5-6 every morning. When they complained to Guest Services they were each provided a bottle of wine, hardly reasonable compensation.
The next two days we were at Sea, one of which was cruising around Glacier Bay. It was beautiful & relaxing. It was nice having a vantage point from the bow of the ship, which is normally closed to the public. They served pea soup & hot chocolate was also available.
We had open seating for the evening dining which did work out & gave us lots of flexibility for our evening dinners. The cuisine overall on the ship I would rate a strong 7, it was very good. One night we ate in the Pinnacle Grill, one of the specialty restaurants. It was excellent. I had a huge order of king crab legs & my wife had a steak. The service & staff on the entire cruise were extremely friendly & welcoming, always with a smile!
The entertainment was excellent as well. The band in the BB King Lounge were fantastic as well as the piano players/singers playing dueling pianos. The Lincoln Center had a nice orchestra too. Also every night there was a show in the Main Showroom with a nice variety of talent, singers, comedian, illusionist & more. Very entertaining.
We took some excursions, in Haines we went on a Jet-boat Tour. The driver/narrator was egotistical & there wasn’t much wildlife that we saw. Not a great tour.
In Juneau we went on a Whale Watching Cruise on a smaller not crowded boat that was excellent. We saw Killer Whales & lots of Pods of Orcas. Great excursion. Afterwards we did a Helicopter to Mendenhall Glacier with Dog Sledding. That was the highlight of the trip. Worth every penny & an amazing experience.
Next stop was Ketchikan where we did The Misty Fjords Wilderness Cruise. It was 4.5 hours & unfortunately very boring. The staff was excellent & very safety conscious although the naturist speaking throughout the tour, very nice, was too monotonous sounding & not very interesting to listen to. She had no enthusiasm or engagement with us passengers. Half way out we did see quite a few beautiful waterfalls that were running due to the recent rain. Other than that the tour was really boring.
Our last day on the ship was at sea. Our wives all had massages that they seemed to enjoy. Although they were all over pitched on buying their products. Which they didn’t!
The next day we arrived in Vancouver & the disembarkation was extremely well organized as was the entire HAL experience, with a very quick exit from the ship as well as through customs. My brother & his wife live in Seattle. They drove up to Vancouver & we spent one night there & then drove back to Seattle with them for two days followed by our flight back to Milwaukee. We had a very memorable trip with lots of laughs, good cuisine & unforgettable excursions.
250,000+ people have entered their email
Port & Shore Excursion Reviews
HainesUnfortunately we didn't see much wildlife. Some bald eagles. Not to anyones fault. The boat driver seemed egotistical & was somewhat annoying.View All 12,783 Haines Cruise Port Reviews
View Cruise Critic's Haines Cruise Port Review
Dog SleddingTook helicopter to Mendenhall Glacier & did Dogsledding. They set up camp for the summer season on the glacier with about 280 dogs. We each had a chance to be a Musher. Amazing experience! Highlight of our trip! Well worth the cost.View All 147 Dog Sledding Reviews
Helicopter TourAmazing helicopter ride to Mendenhall Glacier for dogsledding. Very smooth ride with amazing views. Absolutely gorgeous! Highlight of our trip. Well worth it!View All 120 Helicopter Tour Reviews
Whale WatchingExcellent excursion on a relatively small boat that was not crowded, maybe 36 people total. The staff was extremely safety conscious & knowledgable. Saw Killer Whales & pods of Orcas. Great experience!View All 821 Whale Watching Reviews
Misty Fjords Wilderness CruiseUnfortunately very boring excursion for 4.5 hours. The staff was excellent & very safety conscious however, the naturist speaking, also very nice, spoke in a very monotone voice with no enthusiasm. Was not engaging with us passengers. Needs to be more upbeat & add some humor. Not to their fault there wasn't much that we saw, a few bald eagles. Half way though the tour we did see some gorgeous running water falls that were running due to the recent rain. But overall a very boring experience. It seemed like that was the sentiment of most of the other passengers.View All 100 Misty Fjords Wilderness Cruise Reviews