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We went with our daughter and her family on this Alaska cruise. Alaska was wonderful, Royal Caribbean was terrible. We have traveled on many cruises, but this was our first Royal Caribbean cruise (and Last). Royal Caribbean does their remodeling during their active cruise trips. Shocking! The carpet in our hall was torn out and replaced with new carpet. The carpet and the glue smell was so toxic our family got very sick. I had a head ache, sore throat and my eyes were burning, for the last two days of our trip. Our daughter was on this trip, in a separate room, she is a type 1 diabetic. Her immune system is already challenged, adding the toxic chemicals made her very sick. She couldn't even get out of bed. Our little grand daughter ended up in the emergency room after we got off the boat. The staff were non attentive. After the trip, numerous calls to Royal Caribbean were not answered. Put on hold and then disconnected after 30 minutes holding, this happened 3 times. I finally got thru, and was supposed to get a call back, big surprise, no call back. We were in a suite and the attention was terrible. No bottled drinking water was available even at our $1,000 per night price. I am surprised this cruise gets any positive feedback, I'm assuming the people that received free trips are the ones reviewing. Save your money and go on a different cruise line.The dining room was ok, food was edible. Not much to do as far as activities.We had 2 days at sea and would have enjoyed something to do with our grandchildren. I heard the entertainment and thought is was karaoke, but it was main singer. Shore excursions were expensive. I tried to purchase online, but Royal Caribbean site showed excursions sold out. I had to call Royal Caribbean site to book shore excursions and paid 30% high to get the same excursion. I have never submitted a negative review. This cruise line was so bad others need to be warned. I wish we had known before we spent so much hard earned money on this disaster cruise.

Forget Royal Caribbean Cruise line

Radiance of the Seas Cruise Review by lmayers

5 people found this helpful
Trip Details
  • Sail Date: July 2019
  • Destination: Alaska
We went with our daughter and her family on this Alaska cruise. Alaska was wonderful, Royal Caribbean was terrible. We have traveled on many cruises, but this was our first Royal Caribbean cruise (and Last). Royal Caribbean does their remodeling during their active cruise trips. Shocking! The carpet in our hall was torn out and replaced with new carpet. The carpet and the glue smell was so toxic our family got very sick. I had a head ache, sore throat and my eyes were burning, for the last two days of our trip. Our daughter was on this trip, in a separate room, she is a type 1 diabetic. Her immune system is already challenged, adding the toxic chemicals made her very sick. She couldn't even get out of bed. Our little grand daughter ended up in the emergency room after we got off the boat. The staff were non attentive. After the trip, numerous calls to Royal Caribbean were not answered. Put on hold and then disconnected after 30 minutes holding, this happened 3 times. I finally got thru, and was supposed to get a call back, big surprise, no call back. We were in a suite and the attention was terrible. No bottled drinking water was available even at our $1,000 per night price. I am surprised this cruise gets any positive feedback, I'm assuming the people that received free trips are the ones reviewing. Save your money and go on a different cruise line.The dining room was ok, food was edible. Not much to do as far as activities.We had 2 days at sea and would have enjoyed something to do with our grandchildren. I heard the entertainment and thought is was karaoke, but it was main singer. Shore excursions were expensive. I tried to purchase online, but Royal Caribbean site showed excursions sold out. I had to call Royal Caribbean site to book shore excursions and paid 30% high to get the same excursion. I have never submitted a negative review. This cruise line was so bad others need to be warned. I wish we had known before we spent so much hard earned money on this disaster cruise.
lmayers’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 10 to 12
Service
Onboard Experience
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Cabin Review

Cabin GS-1052
Cabin was large enough. Our steward was invisible. He said he had to take care of another part of the ship, too. As mentioned, no bottled water was available even with our expensive room. Sheets were changed twice on a one week cruise.
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