• Help Ukrainian Families in Need: World Central Kitchen Donation Match
  • Newsletter
  • Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

Genting Dream Review

-- / 5.0
Editor Rating
8 reviews

Too high expectation, but in overall we enjoyed vacation as 'Palace' Guests

Review for Genting Dream to Asia
User Avatar
J Les
2-5 Cruises • Age 70s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Jul 2019
Cabin:
Genting Dreams cruise is operating in Asia and has the concept of ship in t
Lounge at the port in Marina Bay.
"Palace" guests just sit and wait there until they finished all the
Normally is long queue to do all yourself. Now is empty around 11pm
Our cabin is around 37 sqm
Our cabin with small dining table and extra sofa
Our big balcony
"Walk-in" wardrobe
Shower cabin and toilette bowl
The basins between shower cabin and bathtub
Espresso machine in case we just like to enjoy cafe in our cabin
Necessary cups, plates and spoons
Buffet in "Palace" restaurant
Behind the stair is the bar for "Palace" guests
Our bed. Upon request they put our bed to the wall because of our baby
Casino and lounge for "Palace" guests
Pool, bar and Jacuzzi for "Palace" guests
Pool, bar and Jacuzzi for "Palace" guests
Pool, bar and Jacuzzi for "Palace" guests. Mostly empty
The main pool mostly crowded
"Mark Best". Entree with Lobster, Gamba, Scallop and Oyster
We mis
"Mark Best" restaurant
Show is Zodiac Theater
"Palace" guests have the first 2-3 rows in the front part. Good pla
Silk Road Restaurant
Lobster, Abalone and clams. We missed the "first class" presentatio
One of our "butlers" from China. Such a lovely polite person
Teppanyaki acrobatic as usual. The meat was tender
Cocktail party for "Palace" guests with the captain. Our other
Small gesture which doesn't cost much for Genting, but very pleasant fo
Snacks time in "Palace" bar
Zip line
Entrance to Silk Road restaurant
Mini Golf

We had 4 days to Thailand from Singapore. 'Palace' Package is sadly not 100% as advertised. Our too high expectation might disappoint us in few areas. The team in Singapore before boarding is catastrophic. Told us to wait and sit somewhere, where no sit available! They must train the people better. The team leader came to us and apologized and brought us directly to the Lounge. The Lounge can't be compared with Business Lounge at airport, really below those from airports. The Cruise including every thing was built in Meyer Werft, 2016, proud as German to see the quality. The Suite is worth the money, almost 40 sqm. The accuracy of every join, tiles, wall, ceiling is perfect as we know this kind of quality in Germany. If you see the gap between doors and body of Mercedes or BMW, you will understand. Can use credit card and find out that the gap always same, not getting bigger or smaller. Faucet from HansGrohe as well many other built in components are those I know from Germany concerning quality and perfection. 5* for the ship and cabins. 'Mark Best' Australian restaurant was so disappointing, became 'Mark Worst' for me. I lived 3 years in Rosebay Sydney and never experienced that. Couldn't eat the Wagyu meat because was marinated so sweet, although done perfectly concerning tenderness. A waste of expensive Wagyu meat. They could use cheaper meat, you will not find the difference if marinated like that, 2* for it. All waiters and waitresses are well trained and accepted the critics. They told us its first time they tried to do that way. The waiters get 5* in Mark 'Best'. We're afraid to try here again. The crews, waiters and waitresses in the cruise are very polite and helpful, 5*. The Teppanyaki as always. Nice to see the performance of the chef, all depends at the end of the quality of the meat, 5* for chef acrobatic and meat. Silk Road First class Chinese Restaurant has good Ambient, but the food below many high class Chinese restaurants around the world. 3-4* for food and 5* for waitresses. I missed also the 'decor' of food on the plate for all those 'First Class' restaurants. Restaurants above 3-4* we know presenting the food on the plate much better. We are actually 'minimalist' concerning design in house, but those 'decor' too 'minimalist'.

The 'Palace' guests have a total separated area of around 2400 sqm, own jacuzzi, pool, gyms, restaurants and bars, so not crowded at all. 'Normal' passengers are not allowed to use the facilities from 'Palace'. They separated us from Taxi Drop from others, including first Embark and first Disembark. We had two 'butlers' whom we can call 24h a day in case we need assistance or help. But they were same time responsible for few other 'Palace' guests, not just for us. We could see how nervous they were sometimes trying to answer calls and pleased the other 'Palace' guests same time. Genting dream cruise tried here to save money on cost of the employees. They brought us new fruits and chocolates everyday. If you like to have privacy and avoid crowd, worth the money to get 'Palace' package. You can drink as much as you can, wine, whiskey, cocktails and so on. We didn't do it because of our baby. They served us better buffet in the 'Palace' restaurant than the 'Normal' restaurants and important for us, we have more privacy and not crowded. The chef is a humble person and came always to us asking our opinion about the buffet he is offering during the 4 days. Good Sashimi as entrée always there for every meal. I would give as average 4.5*, but it doesn't have this option. 4* is too low in relation to what we get for the money. Our baby of 10 months old must pay 30% (all below 2Years), but we couldn't make use of their 'panda' program (above 2). We might do it again next year with friend to other destination.

Cabin Review

Cabin Suite

It was a big cabin around 37 sqm. We love the design. It is a German style of design, not kitschy as we said in German as some design we saw in other cruises. It has a 'walk-in' wardrobe, bathtub beside shower and two basins. Small dinning table, make-up area for lady and sofa. It has big balcony.

Port Reviews

Singapore

We spent almost one week in Singapore just to do the excursions one year before

42 Helpful Votes
previous reviewnext review

Find a cruise

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.