Emerald Star Review

4.0 / 5.0
129 reviews

Very good cruise

Review for Europe River Cruise on Emerald Star

Wanted to cruise the Danube. Unfortunately the water levels were too low and we had to be bussed instead of cruising from Passau. This spoilt the trip as cruising is much more relaxing than coach journeys. The cruise director and entertainment manager were very good, but trips out were not booked in advance making disembarkation a bit erratic. The waiter service was superb. Nothing was too much trouble for any of the staff.

Each and everyone of the waiting staff were very friendly and committed to giving an excellent service. One bar waitress, Jane , only joined as a new member of staff at Bratislava, but showed such confidence and enthusiasm. We were on the premium drinks package as part of the Black Friday deal, and she bought me a drink up onto the sun deck without me asking! (An orange and Pineapple juice). Only very disappointed with the cabin layout and not being able to cruise past Passau.

Cabin Review

Cabin Stateroom

The cabin was poorly designed. Toilet was 1 foot from the bed. Hardly any hanging space in wardrobe, because there was a fridge and a safe in there. Too many mirrors. Lots of space the other side of the bed wasted.

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