Westerdam Review

4.5 / 5.0
1,117 reviews

RECONSIDER SAILING ON HAL: Lack of Service Training / System Issues Abound

Review for Alaska Cruise on Westerdam
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in8ure
10+ Cruises • Age 60s

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Sail Date: Jul 2019

HAL Westerdam July 14 to 28 Alaska

We were on Niew Amsterdam in 2016 and found it to be excellent. We loved it so much, both managers and crew were very friendly and accommodating. Therefore, when an opportunity for an Alaska cruise North and Southbound on the Westerdam came by, we did not hesitate to book the cruise. However, what we experienced was far from our previous HAL experience. It was the total opposite that I am compelled to write this review.

1. Maitre d and Chef were unaccommodating to special requests unlike Niew Amsterdam wherein they were so pleased to fulfill any requests. The Lido servers in contrast were the friendliest and the only saving grace of this cruise.

Cabin Review

Port Reviews

Glacier Bay

Saw many wildlife

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