Scenic Opal Review

-- / 5.0
Editor Rating
161 reviews

SCENIC Luxury Cruise (Basel to Amsterdam) very disappointing

Review for Europe River Cruise on Scenic Opal
User Avatar
JUSTTRAVELING001
2-5 Cruises • Age 70s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service

Additional details

Sail Date: Jul 2019

We recently cruised on the SCENIC Opal on the Rhine from Basel to Amsterdam. This was supposed to be a ‘luxury’ cruise.

Last year, we had a fantastic experience cruising the Douro River on their Evergreen ship. We couldn't fault anything. All the staff were professional, courteous and friendly. We thought the Scenic Luxury Cruise would be equal or better, but we were wrong. In our opinion, the Evergreen cruise rated 5 star ... the Scenic cruise 4 star.

A number of the staff were unprofessional, and were trying too hard to be funny. When I asked if the sandwiches at the bar could be toasted, a straight faced "NO" is not the answer I wanted to hear, followed by "just kidding!" Also, at dinner when I asked if I could have a glass of wine, "No we don't have any" wears thin over time.

Cabin Review

Cabin Diamond Deck/Balcony Suite

The cabin was great ... well maintained, clean and roomy. The bed was very comfortable. The bathroom was spacious, and the shower was very good.

previous reviewnext review

Find a Scenic Opal Cruise from $4,757

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.