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We chose this cruise for an extended family vacation (16 people), several of us having been to Alaska six years ago on a Princess cruise. We were disappointed, especially, in how crowded the ship was. We have taken two previous Princess cruises to Alaska on different ships and did not experience this. The Royal Princess is one of the largest Princess ships, but it seems that they did not increase the size of the common areas accordingly to accommodate the additional passengers. We felt like they just wanted to squeeze as many passengers on board as possible, without regard for what this would mean to the shipboard experience. The ship was understaffed in terms of hosts in the restaurants (long waits and confusion about seating) so it was difficult to get in for dinner during Anytime Dining hours. There was only one working washer and dryer on our floor (Baja - 11) when I went to do laundry the first time and the second time all of the token machines on every floor were broken. On the positive side, we were able to make same day dinner reservations, which worked out well. The servers in the restaurants were very friendly and attentive. The International Café, which served coffee, sandwiches, pastries, etc. was a wonderful option for something quick to eat. The kids also enjoyed the gelato shop. The option of having a sit down breakfast or lunch in the Allegro dining room, rather than the Horizon Court buffet, was also a welcome option and we never had any trouble getting a seat there. The mini-suites we stayed in were very nice and the beds were wonderful, super comfy! Lastly, the embarkation and disembarkation process was very easy and efficient. Happily surprised at how easy they were. Overall, the cruise was nice, but not up to par with our previous Princess experiences. They should end the stupid art auctions and other product sales pitches and put those staff to work helping passengers. We are unlikely to take another Princess cruise based on this experience.

Disappointed

Royal Princess Cruise Review by Abittman

1 person found this helpful
Trip Details
  • Sail Date: July 2019
  • Destination: Alaska
  • Cabin Type: Mini-Suite with Balcony
We chose this cruise for an extended family vacation (16 people), several of us having been to Alaska six years ago on a Princess cruise. We were disappointed, especially, in how crowded the ship was. We have taken two previous Princess cruises to Alaska on different ships and did not experience this. The Royal Princess is one of the largest Princess ships, but it seems that they did not increase the size of the common areas accordingly to accommodate the additional passengers. We felt like they just wanted to squeeze as many passengers on board as possible, without regard for what this would mean to the shipboard experience. The ship was understaffed in terms of hosts in the restaurants (long waits and confusion about seating) so it was difficult to get in for dinner during Anytime Dining hours. There was only one working washer and dryer on our floor (Baja - 11) when I went to do laundry the first time and the second time all of the token machines on every floor were broken.

On the positive side, we were able to make same day dinner reservations, which worked out well. The servers in the restaurants were very friendly and attentive. The International Café, which served coffee, sandwiches, pastries, etc. was a wonderful option for something quick to eat. The kids also enjoyed the gelato shop. The option of having a sit down breakfast or lunch in the Allegro dining room, rather than the Horizon Court buffet, was also a welcome option and we never had any trouble getting a seat there. The mini-suites we stayed in were very nice and the beds were wonderful, super comfy! Lastly, the embarkation and disembarkation process was very easy and efficient. Happily surprised at how easy they were.

Overall, the cruise was nice, but not up to par with our previous Princess experiences. They should end the stupid art auctions and other product sales pitches and put those staff to work helping passengers. We are unlikely to take another Princess cruise based on this experience.
Abittman’s Full Rating Summary
Enrichment Activities
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Cabin Review

Mini-Suite with Balcony
Cabin MB
Cabin was good-sized and bed was fabulously comfortable
Marina Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews