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Crown Princess Review

4.5 / 5.0
Editor Rating
2116 reviews
3 Awards

Crown Princess out of Dublin

Review for Crown Princess to the British Isles & Western Europe
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sandylovesCT
10+ Cruises • Age 60s

Rating by category

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Additional details

Sail Date: Jul 2019
Cabin: Interior

We had cruised with Princess before and enjoyed our previous cruises very much. Both cruises were on newer ships within the last two years. This was our 25th cruise so we are not new to cruising.

We booked this cruise primarily for the interesting itinerary. Upon reviewing the ship before booking we observed it to be an older ship. We then researched to see when it was last refurbished. It had been refurbished within the year. Upon embarking ship we could see it was showing its age. It looked to be an older ship in need of being fully refurbished. Our cabin's carpet was dirty and looked shabby. The cabin very much showed its age. The food was average but did not compare to the food on the Royal and Regal Princess.

The service was good with the exception of the Shore Excursion Desk. Some of the Excursions were way overpriced. ie: The Edinburgh on Your Own - charged $69.95 per person for a short ride to the center of Edinburgh. The South Queensferry Bus Service to Edinburgh on the other hand only charged 9 Pounds Roundtrip per person for the exact same service. What we paid for was not an excursion but a Shuttle bus ride to Edinburgh. This was published in the Princess Patter the night before - too late to cancel as Princess has a 48-hour cancellation policy. When this was brought to the attention of the Shore Excursion Desk they dismissed it that a lecture also gave the same information. Poor customer service. We will book future cruises on Princess but only on newer ships as the experience on older ships is less than desirable.

Cabin Review

Interior

Cabin showed it age. The carpet was old and dirty.

Port Reviews

Greenock (Glasgow)

Easy Scottish Lochs. It was a total bus ride with the exception of the stop to see one Loch (Lake) and the small beautiful village surrounding it. We were there for only 45 minutes. Not sufficient time to see the village. Price was $109.95 Per Person. Way overpriced for what we saw.

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