Honeymoon, no airfare required, Platinum status with Carnival this cruise seemed like a great option. 2 days prior to sailing we got call to upgrade from french door interior to balcony for $300 total. Since this was our honeymoon sailing we did it. The entire cruise I received all paperwork for another couple. Our room steered even called us by these names when we finally met hi m on day 4. Despite going to guest services several times, the name confusion continued until the last day when we received a bill in the other peoples names. Once we met the room steward, he'd did a good job, our room was clean, but there was no interaction with him or friendly banter. He did write a Happy Honeymoon note on the mirror on day 5 and they were a few towel animals during the week. Room was comfortable, balcony very rusty, bed very comfortable. The headline shows were AWFUl, the cruise director phenomenal, Take Two and Coconotes Band were very good as well. Overall the safe was present, but not friendly, warm or welcoming with the exception of a few bartenders. The overall dining experience was terrible. Food served cold continually. overcooked or undercooked. Tablecloths only on formal night and no type of dress code is at all enforced. Drink service was very slow in dining room and the buffet food was awful. The best places to eat were the taco/burritto bar and Guys Burger joint. The pizza was even gross. I watched the entire cruise officers pass by passengers without even a smile or a nod. We resorted to paying for there steakhouse for the last two nights and the food was good, but the service was extremely slow. I am not a news cruiser and I rarely feel as passionate as I do writing this negative review. My honeymoon was not acknowledged and my platinum status was not either. So disappointing. I am booked on the Sunrise in November and I think I am going to cancel.