Our extended family cruises together every other year. This was the first time cruising NCL (we previously did Carnival and RC). We booked travel and transport thru NCL. My aunt is disabled and we also registered her with the Access Desk at NCL.
Upon arriving for our transport to the port (at the Miami airport) we were informed that they did not have handicapped transport for my aunt. We called the Access Desk (they were closed on Sunday). The NCL workers at the airport informed us that they did have access equipped vans. They had us carry my 80 year old aunt up the narrow stairs of the regular bus.
Upon arriving at the terminal we were told that we had to carry her from the bus location to the terminal-it was a bit of a walk. We refused and thankfully had an understanding onsite manager who made an exception and brought a wheelchair from the terminal to the bus. We did not bring my aunt's chair since it does not comply with NCL guidelines (which is normal-we have rented scooters on some of our other cruises). However, the rental chair that we received did not work-and we had to argue with guest services that it didn't (was actually asked if we knew how to use the chair) They finally sent a tech, who discovered/agreed that it didn't work. He found a replacement-but it wasn't the type we had paid for.
Our cabin was the family mini suite balcony. The rooms come with larger baths that are idea for families. We had a larger shower (enough room for multiple kids at the same time time). There is also a double sink in the room. Balconies are tiny (but they are on most ships). Still was nice to sit out with the girls and dolphin watch.
Its a private beach. The lighthouse was closed when we went. Their animal habit took 10 minutes to walk thru (but the birds were cute). The big draw is the beach (stunning). If you want to go to the mainland its $25 roundtrip on the ferry. Only stayed out an hour or so because I did not want the baby to overheat