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Seven day Alaska cruise, is easy for us, no flying It was for our 55th anniversary. HAL screwed up the delivery of flowers for my wife, they never showed up, had to go to service desk, to straighten it out. Finally got them. After dinner that night, other table guest were gone, wife mentioned it was our anniversary. The waiter did not know, told us to wait, ran off and got a cake for us, poor communication. Waiter, probably doing his job, trying to up sale dinners. Card on table, advertises a seafood dinner for $27 and a steak for $76 and waiter tells about it every night, nobody was impressed. Leave this to the specialty restaurants. If this is the way things are going, average people "the bread and butter" cruisers, will stop cruising. The "whole" dinning experience was disappointing, things are going downhill fast. Entertainment, not much better. Really not much to do on board. The Mariners Club lunch was poorly organized two of us stuck at a table for six, other people the same way. The Captain and staff did not even stay. No Captains cocktail party. The best thing was the assistance my wife received, getting on and off the ship thank you. Sailed three times with HAL and this was definitely the last.

Not impressed!

Volendam Cruise Review by lady49

3 people found this helpful
Trip Details
  • Sail Date: July 2019
  • Destination: Alaska
  • Cabin Type: Large Ocean-View Stateroom
Seven day Alaska cruise, is easy for us, no flying

It was for our 55th anniversary. HAL screwed up the delivery of flowers for my wife, they never showed up, had to go to service desk, to straighten it out. Finally got them. After dinner that night, other table guest were gone, wife mentioned it was our anniversary. The waiter did not know, told us to wait, ran off and got a cake for us, poor communication.

Waiter, probably doing his job, trying to up sale dinners. Card on table, advertises a seafood dinner for $27 and a steak for $76 and waiter tells about it every night, nobody was impressed. Leave this to the specialty restaurants. If this is the way things are going, average people "the bread and butter" cruisers, will stop cruising. The "whole" dinning experience was disappointing, things are going downhill fast. Entertainment, not much better. Really not much to do on board. The Mariners Club lunch was poorly organized two of us stuck at a table for six, other people the same way. The Captain and staff did not even stay. No Captains cocktail party.

The best thing was the assistance my wife received, getting on and off the ship thank you.

Sailed three times with HAL and this was definitely the last.
lady49’s Full Rating Summary
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Cabin Review

Large Ocean-View Stateroom
Cabin C 3412
Cabin, not bad, attendant very good.
Main Deck Inside Cabins, Outside Cabins