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Seven Seas Navigator Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
290 Reviews

Be careful about what you let them book on your behalf.

Seven Seas Navigator Cruise Review by dhunger

21 people found this helpful
Trip Details
  • Sail Date: Jun 2019
  • Destination: the Baltic Sea
  • Cabin Type: Penthouse Suite

I chose this cruise because of its itinerary. This was my first time on Regent. I usually do Princess. If you want to try Regent, start with another ship. The Navigator is old, small, has very little entertainment during the night or day and the decor is average at best. One of my biggest problem with this cruise line is their costs to book your hotel and airport transfers. They pay for your first night before the cruise, but obviously it has been figured into the cost already. If you want to stay additional nights, I strongly suggest that you book it yourself. They charged $419 per person for the additional night. Our room only cost about $300 a night for double occupancy. So by booking with Regent, I paid over twice as much for that second night. I had my daughter with me on this trip and even though she was staying in our suite during the cruise, I had asked for an additional room for her before cruise. They put her in our room on the sofa bed and charged an additional $769 to do so. So now this extra night has cost me $1,607. Apparently, a third person in a suite does not get a free room the night before. I was encouraged by Regent agent to book the room through them because they could not guarantee both nights would be in the same room if I did not. I ended up paying for my daughter to have her own hotel room for both nights and Regent would not refund me the $769 because it was not done 30 days prior. I did not realize there was only one hotel room until I arrived in Dublin. Long story short - I would have saved a lot of money if I had personally just booked two rooms for two nights and skipped on their "free" one night of hotel. The airport transfers are no better. They have a private driver pick you up at airport which is very nice but they forgot to notice that my daughter was on a different flight and then never picked her up. She took a cab for $56. Regent charged us $113 times 3 for airport transfers. It did include a ride on a bus from the hotel to ship but still very pricey.

The positive things about this cruise were the staff and the food. Everyone that assisted us on the ship were top notch. The food was the best I have had on a cruise ship. Their one specialty restaurant was excellent but we could only get one night's reservation on a 12 night cruise. All alcohol is included with your cruise and they serve excellent choices of liquor, wine and beer. The downside is people can over drink when it is basically free. The excursions were also included and they were satisfactory. We ended up paying for premium tours 3 times but there are plenty of free ones. Be sure and book those early on and do not wait till right before the ship departs. The good tours fill up fast.


dhunger's Full Rating Summary
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Cabin Review

Penthouse Suite
Cabin B 1011

The room reminds me of a mini suite on Princess. It was clean but much smaller than I had expected because of the category name it is given. Again this ship is old and a newer one of their ships would probably be better.


Port & Shore Excursion Reviews

Isafjord

Kayaking in nearby fiord for 2 hours. Relaxing.

The only thing good about this tour was the lobster lunch which was delicious but two hours of driving to get there and it cost additional money. Sights are too similar to other lava fields that you see everywhere else in Iceland. Would skip this tour.

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dhunger
1 Reviews Written
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