Insignia Review

Bait-and-Switch Cruise Line: Buyer Beware !!

Review for the Caribbean Cruise on Insignia
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ShockFactor
6-10 Cruises • Age 70s

Rating by category

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Value for Money
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Additional details

Sail Date: Jul 2019
Cabin: Concierge Level Veranda Stateroom

Oceania (and the government) cancelled out 7 day cruise to Cuba. The cruise was "re-routed" to some obscure ports (Belize/Honduras/Mexico). This 'high-end' (self-proclaimed) cruise line them filled up the ship with anyone " looking for a deal". Everything from there went down-hill.They pre-booked us into the Miami East Hotel overnight, except they failed to inform us that there is an active construction-zone going on. Boarding was a nightmare (excuse was the "Coast Guard was inspecting"). The "entertainment" got sick, so saw only one so-so show and then some 3rd rate comic and magician and showing Dumbo and Marvel movies was all that was left. The ship's captain decided not to pull into one Mexican port because of "7-8 feet surges". Funny a Celebrity ship was already docked there, so clearly this must have been a corporate decision to save docking fees and cut costs. The ONLY redeeming value on this cruise was the food and dining service. The manager of the Polo Lounge was superb as was the food. Overall, BIG disappointment. Shame on Oceania!

Cabin Review

Concierge Level Veranda Stateroom

The cabin was cramped. We found about half-way through the cruise, old used women's dirty panties in the back of one shelf. Disgusting! The head of housekeeping apologized. Oh... another great cabin experience: brown water came out of the sink pipes in the bathroom. This last for hours. Disgusting again. Seems after a recent $100 m renovation on the ship they still have their "pipes crossed". Then there was the notice that the veranda decks were being varnished. The smell and the privacy invasion was unacceptable.

Port Reviews

Harvest Caye

Rafting was fun and nice to see real Mayan village life

6 Helpful Votes
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