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Scenic Amber Cruise Review
0.0 / 5.0
Cruise Critic Editor Rating
149 Reviews

Well organised, cheerful staff, good food

Scenic Amber Cruise Review by draindoctors

1 people found this helpful
Trip Details
  • Sail Date: Jul 2019
  • Destination: Europe River

We have been ocean cruising for over thirty years, taking at least 2-3 cruises a year, but never been on a river cruise.

Looking back over the whole trip I doubt I would do it again.

The ship was nice, we had a Royal Suite on the top deck which was ‘compact’ , you couldn’t sit on the toilet without hitting your knees on the toilet roll holder.

The dining was excellent, the food variable, well cooked and stylishly presented. The Head Chef and Dining Room Manager where always available to us and extraordinary helpful and the Hotel Manager, Mr Mauricio ( I think) even shared his private supply of Piri Piri oil with me.

Richard, our cruise director , was amazing. He is definitely the best cruise director I have come across in over 30 years. Always pleasant, unflappable and very amusing as well as highly efficient. He made our trip.

The bar service was generally good. If I had a criticism it was that there was insufficient waiter service on the pool deck when we were sailing.

Regarding the tours the concert in the Liechtenstein Palace was definitely the highlight. Some of the other were just too long.

When we stayed onboard the day we had to make an unscheduled stop because of low water levels, it was unfortunate that the pool was out of action for cleaning on a day when the temperatures were 38=40C surely that could have been changed to accommodate the circumstances

My main complaint was about the hairdresser who had never heard of a hot brush, didn’t have any rollers and unbelievably ran out of hairspray. I asked her why she didn’t tell me before I went, or even give me chance to go to my cabin and collect my own but she had no answer for that. As we had been moored up all day, on an unscheduled stop, I asked her why she hadn’t gone off the ship to the Aldi supermarket just across from the gangway but she told me she hadn’t had time. Firstly, I can’t believe that as I had been able to change my appointment as she had spaces, and because of the unscheduled stop and the adjusted tour timings other people had cancelled their appointments, and secondly i’m sure if she had asked Richard or the hotel manager they could have arranged for someone to fetch some. Surely she must have been aware several days before that she was running out or down to her last can?

draindoctors's Full Rating Summary
Onboard Experience
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Cabin Review

Cabin Royal Suite 305

As already stated, ‘compact’ however the cabin was kept immaculate and our butler,Goran was superb.

Port & Shore Excursion Reviews

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3 Reviews Written
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