Lord Byron Cruise Review by lesrob2
- Sail Date: July 2019
- Destination: Europe River
The M S Lord Byron is a nice ship with reasonable sized cabins and nice bathrooms. We had booked the top deck.
Food was cold on Ist night and they didn’t have half of the wines available from their wine list. Said they had sold out on last trip. Didn’t bother to restock. Food improved during the week but still poor at times. Service was average due to inexperienced staff most of whom were training. Some bar staff didn’t know all the drinks and one didn’t know what soda water was.
The egg station at breakfast was a joke as the chef there hadn’t a clue how to cook eggs and omelettes and when asked for a Spanish omelette the customer had to tell him how to make it.
Lots of coach travel for excursions but overall they were very good.
The two hosts on board for the week did very little other than enjoy themselves.
Return journey to Marseille Airport was another 1.5 hrs and another hike to the Terminal with no assistance.
Flight home uneventful except for a 15 minutes disembark problem at Heathrow.
To sum up there were a lot of issues with service and food and drink and generally very unprofessional for is a very expensive weeks cruise. Won’t use this company again as they weren’t forthcoming with the assistance and information about travelling to and from the ship.
250,000+ people have entered their email