Norwegian Breakaway Review

4.5 / 5.0
3,888 reviews

Worst cruise ever

Review for the Western Caribbean Cruise on Norwegian Breakaway
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Cruisermike2018
2-5 Cruises • Age 50s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Jul 2019
Cabin: Family Inside Stateroom
Traveled with children

Sailed the Norwegian breakaway a week ago out of Miami and visited Roatan, harvest cay, Costa maya and Cozumel and was very disappointed with the ship and cruise line. We traveled on the celebrity equinox last summer and had a great time, delicious food , great entertainment and great service. At the start of the cruise before boarding there was almost a stampede by a mismanaged and unorganized boarding process, thankfully no one was hurt.

The initial buffet on our day of boarding was the usual overcrowded hungry bunch of people hitting the buffet and was expectantly chaotic. During the course of the week we only at at the complimentary restaurants and food venues, which were all horrible, redundant and had very poor service. The menus were basically all the same for all the complimentary restaurants, food was poor quality and the service was horrible. The buffet which we normally enjoy for breakfast and lunch was like being stuck on a floating Golden Corral for a week, inclusive of hamburgers and hotdogs. I visited the specialty restaurants and they appeared better and smelled delicious but was not in a family of fives budget, they were all expensive and unaffordable. While I had paid extra for the premium beverage package, it did not include bottled water and you were not allowed to bring any bottled water onboard. If you take daily meds your choice is disgusting tap water or expensive bottled water.

The good points were an amazing “ROCK OF AGES” show and one day for lunch was me sneaking away and getting an amazing cheeseburger in paradise at the Jimmy Buffett’s Margarittaville in which I had to pay extra for.

Cabin Review

Family Inside Stateroom

Cabin I1

Found socks from previous guests along with a pistachio nut found on the floor. Soil on white ceiling

Port Reviews

Roatan

Favorite port, taxi to paradise beach and hotels, great time, highly recommend.

Harvest Caye

Money grab by NCL, no extension of food or drink extended from ship on their own private island

Costa Maya

Stayed in the port shopping/pool area a few beers and back onboard

Cozumel

Pretty safe place, taxi to Mr Sancho’s, paid for all inclusive plan- all you can eat and drink, beach, two pools and lots to do. Highly recommend

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