This was my 4th total cruise, 2nd on Norwegian. I chose this cruise for the itinerary. I loved every minute of this trip!
Embarkation- we arrived at the port around 11 am and there were no lines at all. Filled out a health form and walked right up to a check in person. It took about 5 minutes to get our key cards and were then allowed to walk right on the ship. Plenty of friendly staff members greeting us and helping point the way. We went to O'Sheehan's for lunch and right to the box office for some final reservations. Rooms were all available around 1 and our luggage was delivered probably around 2.
Ship- the ship is recently out of dry dock where they replaced much of the flooring, some furniture, remodeled some areas, and generally fixed stuff. Everything was clean, looked new, and was in good working order. I saw staff all over wiping down railings and keeping everything as clean as possible. Public bathrooms were all clean and in good working order. We attended a "How to run a floating hotel" presentation where they gave information and had a question/answer period. One woman gave a suggestion to improve the comfort of seating in the atrium. The suggestion was implemented the very next day! I thought that was pretty impressive.