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I chose this for the Bermuda cruise. Getting on the ship was easy. Luggage survived and was delivered on time. Upon first inspection everything seemed fine. We opened the mini bar and noticed that $110.00 worth of items missing and a half eaten piece of cake was in it. We contacted the cabin steward and he didn't seem to concerned. Placed a call to guest services and they sent two managers up. We asked for the mini bar to be emptied since we don't consume alcohol. They next morning the cabin steward confronted us about it stating he knew about the missing items. That was unnecessary! We purchased the premium non alcoholic Drink package. Getting more then one water that was cold was almost impossible. What smelled like raw sewage lingered around the ship during the 7 days. Keep a very close eye on charges. My husbands credit card had tips in it from the martini bar. We never went to the martini bar. All gratuities included with the package we purchased. We don't mind tipping. My husband has to use a mobility scooter and the entrance ways to a lot of the doors did not have little ramps. This caused the scooter to get stuck. We got concerned because the scooter starting making a loud clicking noise from the left rear wheel. Getting on and off the ship in Bermuda was a breeze. The food in the aft was buffet style and sub par. Select dining was okay except we had to sit 2 feet away from the couple next to us. We requested private dining. Didn't happen. On board entertainment was okay. The cruise director was very pleasant.The activities director was outstanding. They did a little update via the TV in the room everyday. Stateroom had plenty of space for our severe over packing. We booked a excursion prior to the trip. Checked the current info and charges on the TV and noticed that both of us had extra $54.00 dollars in credit. So we went to cruise services desk and asked why? They cancelled our excursion. Instead of putting the full amount back on my husband's credit card they split it down the middle. Upset about that . Proceeded back to the room and we had a voicemail stating it was cancelled. Kind of stung a bit since we already found out about it 45 minutes prior. This was our first cruise and a learning experience. It didn't help that a new building was being erected straight below our balcony in Bermuda. Do not rent the little electric orange cars next to clock tower mall. Disaster!!!!! Was not maintained or fully charged. Broke down. This happened to another couple late at night. One thing I need to add. Look at the phone in the state room before using it. Ours had something hard stuck all over the mouth piece. Nasty

Disappointed

Celebrity Summit Cruise Review by Richie8180

6 people found this helpful
Trip Details
  • Sail Date: July 2019
  • Destination: Bermuda
  • Cabin Type: Deluxe Ocean View with Balcony 2A
I chose this for the Bermuda cruise. Getting on the ship was easy. Luggage survived and was delivered on time. Upon first inspection everything seemed fine. We opened the mini bar and noticed that $110.00 worth of items missing and a half eaten piece of cake was in it. We contacted the cabin steward and he didn't seem to concerned. Placed a call to guest services and they sent two managers up. We asked for the mini bar to be emptied since we don't consume alcohol. They next morning the cabin steward confronted us about it stating he knew about the missing items. That was unnecessary! We purchased the premium non alcoholic Drink package. Getting more then one water that was cold was almost impossible. What smelled like raw sewage lingered around the ship during the 7 days. Keep a very close eye on charges. My husbands credit card had tips in it from the martini bar. We never went to the martini bar. All gratuities included with the package we purchased. We don't mind tipping.

My husband has to use a mobility scooter and the entrance ways to a lot of the doors did not have little ramps. This caused the scooter to get stuck. We got concerned because the scooter starting making a loud clicking noise from the left rear wheel. Getting on and off the ship in Bermuda was a breeze.

The food in the aft was buffet style and sub par. Select dining was okay except we had to sit 2 feet away from the couple next to us. We requested private dining. Didn't happen. On board entertainment was okay. The cruise director was very pleasant.The activities director was outstanding. They did a little update via the TV in the room everyday. Stateroom had plenty of space for our severe over packing.

We booked a excursion prior to the trip. Checked the current info and charges on the TV and noticed that both of us had extra $54.00 dollars in credit. So we went to cruise services desk and asked why? They cancelled our excursion. Instead of putting the full amount back on my husband's credit card they split it down the middle. Upset about that . Proceeded back to the room and we had a voicemail stating it was cancelled. Kind of stung a bit since we already found out about it 45 minutes prior. This was our first cruise and a learning experience. It didn't help that a new building was being erected straight below our balcony in Bermuda. Do not rent the little electric orange cars next to clock tower mall. Disaster!!!!! Was not maintained or fully charged. Broke down. This happened to another couple late at night. One thing I need to add. Look at the phone in the state room before using it. Ours had something hard stuck all over the mouth piece. Nasty
Richie8180’s Full Rating Summary
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Cabin Review

Deluxe Ocean View with Balcony 2A
Cabin 2A 7069
Plenty of storage. Not cleaned properly. Sliding door was very hard to open. Phone mouth piece had something nasty stuck to it. Bed was comfortable and air conditioning worked great. We understand that there is little time between disembarking and new people embarking. How can this be missed??? Pictures included.
Deck 7 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins