We chose this cruise for the ports of call. Just before departure we were advised that we would spend 3 and a half days in Malaga to repair the ship Azipod which was damaged on a previous cruise. Why was the ship not fixed before? Every port of call was a disaster because we were late at every port and had to suffer more crowds of tourists than expected. Messina was cancelled as was our tour in Venice. We were not impressed. Maintenance was a continual activity on the prom deck every day and the noise of tools could be heard inside the ship, the general state of this ship was very poor and generally tired. The food in the main restaurant was no better than a one star place, tasteless, lacking imagination and rather boring. Glasses were not clean. Norovirus started on day 3 and remained for most of the cruise.Entertainment was mediocre and only 2 speakers in 19 days. Service was average and it seemed as if there had been a reduction in the numbers of staff in the bars.Cabins are in need of updating and rather beige.The ships tour presenter was extremely condescending to passengers. We paid a lot of money for what is advertised as a luxury cruise experience, we beg to differ after our experience and its debatable we would ever use P&O again. Loyalty does not seem to count for much these days. We wrote to P&O and wonder if we will ever get a reply?

Worst Cruise Ever

Arcadia Cruise Review by Mackrell Rob

2 people found this helpful
Trip Details
  • Sail Date: June 2019
  • Destination: Mediterranean
  • Cabin Type: Deluxe Stateroom with Balcony and Bath/Shower
We chose this cruise for the ports of call. Just before departure we were advised that we would spend 3 and a half days in Malaga to repair the ship Azipod which was damaged on a previous cruise. Why was the ship not fixed before? Every port of call was a disaster because we were late at every port and had to suffer more crowds of tourists than expected. Messina was cancelled as was our tour in Venice. We were not impressed. Maintenance was a continual activity on the prom deck every day and the noise of tools could be heard inside the ship, the general state of this ship was very poor and generally tired. The food in the main restaurant was no better than a one star place, tasteless, lacking imagination and rather boring. Glasses were not clean. Norovirus started on day 3 and remained for most of the cruise.Entertainment was mediocre and only 2 speakers in 19 days. Service was average and it seemed as if there had been a reduction in the numbers of staff in the bars.Cabins are in need of updating and rather beige.The ships tour presenter was extremely condescending to passengers.

We paid a lot of money for what is advertised as a luxury cruise experience, we beg to differ after our experience and its debatable we would ever use P&O again. Loyalty does not seem to count for much these days. We wrote to P&O and wonder if we will ever get a reply?
Mackrell Rob’s Full Rating Summary
Enrichment Activities
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Cabin Review

Deluxe Stateroom with Balcony and Bath/Shower
Cabin DF D154
tired and need of updating.
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