Our travel agent has been raving about Tauck for years, so when we said we wanted to do a cruise from Amsterdam to Budapest, she suggested Tauck. We had been on a fabulous Viking river cruise a few years earlier and decided to try something different. What a mistake.
Problems with logistics began even before we boarded the ship. We were told to wait for a driver at the east pick up point at Centraal train Station Amsterdam. We waited over half an hour, finally called and found out the driver had been told to pick us up at the west pick up point. He was cross and so were we. Then we found out the ship was a 5-minute walk from the train station.
all of this is above