This was my first Emerald River cruise.
The captain and crew made you feel so very special with personal attention from the hotel manager, Manuel and the Maitre D, Cornel. All the staff were polite, very friendly, helpful and approachable. Manuel and his team all genuinely seem to support each other and work well together.
The ship is modern and spacious enough that one doesn't feel crowded and the open dining allows for meeting fellow passengers but there are also plenty of tables for two if you prefer. .