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We've cruised many times, including Celebrity. In fact, we cruised on the sister ship ( ) and everything was fine. Where do I start. I imagine the most frustrating part of the trip was lack of internet. For folks who can truly unplug, this is not for them. For some who might need to check emails periodically, forget it. Here's an interesting story: Tried to log onto e-m the first business day. Over the weekend, I met the IT manager, and asked where the best possible place would be on the entire ship to have the best access. I should have been concerned when he was puzzled by that question. He guessed that mid-ship would be the most logical place, and by the way, my office is right over there... I first tried logging on to simple em from my room. Nope - one bar. OK, so I'll take his advise, pack up, move to mid ship. Well, 95% of the outlets were European. Found one. Waited 30 min. to download EMAIL!. Never downloaded. Went to another part of the area-found another plug. Same Result. Well, too bad you told me where your office was. Knocked on his office door, one of the IT people, who was nice, wanted to inspect what I was attempting. He was surprised at lack of signal and agreed it was lacking. He had an idea of using the ships computers. So we trekked up to the ships computer area - same result. Keep in mind we had the best possible streaming package available. There was obviously no answer, no way to get a descent signal. I actually had to go offshore to Starbucks in San Juan. Very frustrating but they still manage to sign up as many people as possible at $350 each. Seems the network was clearly overloaded. Not a good ship if you need to conduct business at any level. Now the food - I won't go on forever, but we gave up on the dining room after 2 meals. Ended up at picking though the buffet. Even gave them an honest shot and dined at a specialty restaurant - all sub standard. I'll say the crew was nice, the Cruise Director for Entertainment was the best I've ever seen in 30+ cruises. The rest of the time was all as expected. They really need to work on the food & internet access.

Maybe our expectactions were too high?

Celebrity Equinox Cruise Review by kkline22

3 people found this helpful
Trip Details
We've cruised many times, including Celebrity. In fact, we cruised on the sister ship ( ) and everything was fine. Where do I start. I imagine the most frustrating part of the trip was lack of internet. For folks who can truly unplug, this is not for them. For some who might need to check emails periodically, forget it. Here's an interesting story: Tried to log onto e-m the first business day. Over the weekend, I met the IT manager, and asked where the best possible place would be on the entire ship to have the best access. I should have been concerned when he was puzzled by that question. He guessed that mid-ship would be the most logical place, and by the way, my office is right over there... I first tried logging on to simple em from my room. Nope - one bar. OK, so I'll take his advise, pack up, move to mid ship. Well, 95% of the outlets were European. Found one. Waited 30 min. to download EMAIL!. Never downloaded. Went to another part of the area-found another plug. Same Result. Well, too bad you told me where your office was. Knocked on his office door, one of the IT people, who was nice, wanted to inspect what I was attempting. He was surprised at lack of signal and agreed it was lacking. He had an idea of using the ships computers. So we trekked up to the ships computer area - same result. Keep in mind we had the best possible streaming package available. There was obviously no answer, no way to get a descent signal. I actually had to go offshore to Starbucks in San Juan. Very frustrating but they still manage to sign up as many people as possible at $350 each. Seems the network was clearly overloaded. Not a good ship if you need to conduct business at any level.

Now the food - I won't go on forever, but we gave up on the dining room after 2 meals. Ended up at picking though the buffet. Even gave them an honest shot and dined at a specialty restaurant - all sub standard.

I'll say the crew was nice, the Cruise Director for Entertainment was the best I've ever seen in 30+ cruises. The rest of the time was all as expected. They really need to work on the food & internet access.
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