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Offer received through Latitudes Rewards. Loved the ship itself. Much better than the Star. Everything was clean and shiny new. Loved how many options you had available to keep you occupied. Decent pricing on cruise itself, but a nightmare upgrading the drink package. Got a cocktail when I got on ship (Long Island) which was absolutely awful. Switched to Vodka Cranberry and then got the receipt for it. Almost $26 per drink!! I went to upgrade and had to pay over $800. Paying that much, I still got charged extra for drinks from the mini bar!!! With that much money spent to drink anything anywhere I want, I should be able to get a drink in my room without paying through the nose for it. NOT happy about all that. There was a total of 1 smoking area on the ship. Yes....ONE! We were put in a corner like a child being put in time out. The area was very small too. In my opinion, doing this will make smokers (lepers of society now) to not want to take a cruise again. I'm not asking to allow us to smoke inside, but having a small space without proper coverage (rained on many times) is just not very nice! On that note....the bartenders and staff by the Leper's corner (17th deck) were absolutely wonderful! Especially Michael! He always checked on me and the others there constantly and made us feel welcome every day. Warm welcomes every time I got there made me feel a bit better about the whole "corner" situation for us smokers. He remembered everyone's name and what we drank. Very impressive! Thank you Michael!! Dining was ok at complimentary restaurants. Deserts were questionable at times. In my opinion, Boston Cream pie should be made of cream, not gelatin. Peach Cobbler was also off a bit. Q was absolutely wonderful. Best salmon I had on the ship. Hibachi restaurant was amazing as well. Best fried rice I've ever had! All in all. Good food options.

Beautiful Ship, but...

Norwegian Joy Cruise Review by karta1203

6 people found this helpful
Trip Details
  • Sail Date: July 2019
  • Destination: Alaska
  • Cabin Type: Balcony
Offer received through Latitudes Rewards. Loved the ship itself. Much better than the Star. Everything was clean and shiny new. Loved how many options you had available to keep you occupied.

Decent pricing on cruise itself, but a nightmare upgrading the drink package. Got a cocktail when I got on ship (Long Island) which was absolutely awful. Switched to Vodka Cranberry and then got the receipt for it. Almost $26 per drink!! I went to upgrade and had to pay over $800. Paying that much, I still got charged extra for drinks from the mini bar!!! With that much money spent to drink anything anywhere I want, I should be able to get a drink in my room without paying through the nose for it. NOT happy about all that.

There was a total of 1 smoking area on the ship. Yes....ONE! We were put in a corner like a child being put in time out. The area was very small too. In my opinion, doing this will make smokers (lepers of society now) to not want to take a cruise again. I'm not asking to allow us to smoke inside, but having a small space without proper coverage (rained on many times) is just not very nice!

On that note....the bartenders and staff by the Leper's corner (17th deck) were absolutely wonderful! Especially Michael! He always checked on me and the others there constantly and made us feel welcome every day. Warm welcomes every time I got there made me feel a bit better about the whole "corner" situation for us smokers. He remembered everyone's name and what we drank. Very impressive! Thank you Michael!!

Dining was ok at complimentary restaurants. Deserts were questionable at times. In my opinion, Boston Cream pie should be made of cream, not gelatin. Peach Cobbler was also off a bit. Q was absolutely wonderful. Best salmon I had on the ship. Hibachi restaurant was amazing as well. Best fried rice I've ever had! All in all. Good food options.
karta1203’s Full Rating Summary
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Cabin Review

Balcony
Cabin BD 11802
Very clean and new. No complaints.
Deck 15 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews