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Carnival Sunrise Review

4.0 / 5.0
Editor Rating
114 reviews

Terrible customer service

Review for Carnival Sunrise to the Eastern Caribbean
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chefsiggins
10+ Cruises • Age 40s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Jul 2019
Cabin: Balcony
Traveled with children

We chose this cruise as a beautiful family getaway. I’ve traveled on several other ships and always had excellent service. Cleanliness smiles and great entertainment. This ship offered non of that. Not one good morning not one hello from staff. Everyone that works here looked miserable. I feel like I’m spending almost 9,000 for 5 people was a waste.

I booked a room with a balcony because my husband is a smoker and is disabled just to find out that you can’t smoke on the deck

The smoking area on deck 10 was terrible several people blasting music and dancing with their personal radio

Cabin Review

Balcony

Cabin 8E

Cabin was clean and steward was the only friendly person

Port Reviews

Amber Cove (Puerto Plata)

Beautiful area just for shopping. Wish there was a beach to visit that didn’t cost 90 per person

Grand Turk

Nice day at the beach

6 Helpful Votes

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