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Crystal Serenity Review

5.0 / 5.0
Editor Rating
291 reviews
43 Awards

Pampered and well fed

Review for Crystal Serenity to the Baltic Sea
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6-10 Cruises • Age 70s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jul 2019
Cabin: Deluxe Stateroom with Picture Window

We thought we booked the same line we took on another cruise, but it turned out to be the Crystal Serenity, which was even better. The staff were happy, which we like because it means the company treats them well, then they treated us very well. We liked the way every time we sat down, whether it was in the central lounge on Deck 5 or the Forward lounge on Deck 12, there was someone approaching us to ask if there was anything they could get for us.

It was called an "amenity" cruise, and it was indeed. We were treated extremely well from the time we arrived at the ship, throughout the cruise, and when we left to go home. The food was fabulous, the prosecco, chamboard cocktails and wine flowed freely, and there were light activity shore excursions that I could enjoy. Crystal is definitely now my favorite cruise line, and I hope we can take another cruise with this line soon.

Having talked with others who have taken other cruise lines to the same locations, I find that the fact that Crystal allows you to take as many or as few shore excursions, but only pay for the ones you take, is an advantage. As my ability to walk decreases, I would take fewer shore excursions, but would enjoy every bit of the cruise as much or more than I did this time.

Cabin Review

Deluxe Stateroom with Picture Window

Cabin C3

Clean and spacious cabin that accommodated the two of us. All we had to do was ask, and we were set up with both CPAP machines and enough distilled water for the cruise. Our cabin was equipped with a button for us to push for "do not disturb" or to tell the cabin attendant when the cabin was available to be cleaned. Nela was thorough and kept the cabin neat, tidying up throughout the day. We had a tub with shower and two sinks, which accommodated us very well.

Port Reviews


Good overview of the city.


We also took the jazz cruise, which gave a great perspective from the canals, while being entertained by a jazz combo.


The cruise line provided a shuttle which took me close to the Old Town, where I wandered a bit and had a wonderful lunch before taking the shuttle back to the ship.

42 Helpful Votes

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