First a caveat on this review: We are not generally cruise enthusiasts, have only cruised twice previously, and generally prefer other means of travel and vacationing. We are however, very well traveled and been privileged to enjoy many first class and 'starred' restaurants, resorts, and other accommodations in many parts of the US and around the world.
We chose this cruise because of the itinerary (ship as major destination) and timing (our 30th anniversary). This was our first cruise with Regent and we chose them because of good reviews and reputation, and ship size and amenities.
Pre-Cruise: We were well pleased with our communications with Regent although most of our dealings were through our travel agent. We used their air arrangements (due to the open jaw of this cruise, it would have been very tough to get a better deal) and were completely satisfied with the scheduling. Our documents all arrived well in advance of the cruise and were easy to understand and very nicely presented. We didn't have any trouble using the pre-booking system on the web site to book dinner reservations and excursions.
Lovely, lovely cabin. Quiet, roomy, beautiful.