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5-day Keelung—Kagoshima—Busan: This was our 9th Princess cruise and our least satisfying. As stated in other reviews, the ship, food and on-board programming has been geared towards the Chinese market. While there is nothing wrong with that and while I applaud Princess for adapting to the sensitivities of its Asian market, what I don’t applaud is the total chaos that underscored the organization of this cruise. Two-hour check-ins, uncontained, unruly and loud behaviour in common areas, consistent slamming of state-room doors with yelling that could be heard through the walls, work-out and stretching rooms dominated by seminars during peak times, consistently huge line-ups at lunch and dinner, a 45-minute wait to retrieve our passport following the Japan leg of the trip, poor organization of excursions—in the case of the Japan one, we were asked to be in the theatre by 8:30 and didn’t hit the road until 10:20, total mayhem to re-board the ship. Ship staff yelled for everyone to get into single file but there were no defined walkways or roped off areas making it impossible for swarms of passengers to know where to go.The combination of large charter groups being led to and fro by barking tour guides coupled with defined times for dinner and excursions meant that congestion was inevitable. A number of ship personnel acknowledged that the system of multiple tour groups just didn’t work and they couldn’t wait until the cruise re-positioned itself in Australia. There was nothing relaxing about any of this cruise and the “escape completely” motto rang true only insofar as we wanted to escape the ongoing gong show.

Total Gong Show

Majestic Princess Cruise Review by Drow

23 people found this helpful
Trip Details
  • Sail Date: July 2019
  • Destination: Asia
5-day Keelung—Kagoshima—Busan: This was our 9th Princess cruise and our least satisfying. As stated in other reviews, the ship, food and on-board programming has been geared towards the Chinese market. While there is nothing wrong with that and while I applaud Princess for adapting to the sensitivities of its Asian market, what I don’t applaud is the total chaos that underscored the organization of this cruise. Two-hour check-ins, uncontained, unruly and loud behaviour in common areas, consistent slamming of state-room doors with yelling that could be heard through the walls, work-out and stretching rooms dominated by seminars during peak times, consistently huge line-ups at lunch and dinner, a 45-minute wait to retrieve our passport following the Japan leg of the trip, poor organization of excursions—in the case of the Japan one, we were asked to be in the theatre by 8:30 and didn’t hit the road until 10:20, total mayhem to re-board the ship. Ship staff yelled for everyone to get into single file but there were no defined walkways or roped off areas making it impossible for swarms of passengers to know where to go.The combination of large charter groups being led to and fro by barking tour guides coupled with defined times for dinner and excursions meant that congestion was inevitable. A number of ship personnel acknowledged that the system of multiple tour groups just didn’t work and they couldn’t wait until the cruise re-positioned itself in Australia. There was nothing relaxing about any of this cruise and the “escape completely” motto rang true only insofar as we wanted to escape the ongoing gong show.
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