We chose this ship for its itinerary and the timing of departure. We are experienced cruisers (10+ cruises) and this was our second on Celebrity. We booked a SkySuite (8127 accessible). After reading multiple reviews on this ship I will admit I was concerned. I thought the ship would feel old and tired, I thought the staff would be lukewarm and the food mediocre. Now I am just wondering what ship the rest of the reviewers were on, because it certainly was not the Infinity that we experienced. We thought the ship was in great shape (yes if you look closely you could see some wear in tear, but whoever is looking that closely better not come to my house because we've lived in it for 16+ years and it also shows some signs of its age). The staff was delightful -- lots of fun and great entertainment. The ship is big enough to have the resources/activities of a large ship, but not so big to feel overwhelming. If you wanted to, you could avoid the crowds (even on sea days). We loved our Suite Class perks! Food in Luminae was among the best we have had on any ship including some luxury lines that are all about the food. And being in a dining room that seats a maximum of 50 at a time meant that we never felt rushed, never had crying babies, etc. to interrupt our dining experience (and we really dined!). Thought the itinerary was strong, although was a bit disappointed in Split, would have preferred Dubrovnik. Shore excursions were fine but not extraordinary - our best excursion we booked privately in Corfu. The only real complaint was the Wifi was spotty. and getting to and from the port in Venice is a pain -- Celebrity should have provided free shuttles - not charged for it.
Accessible cabin meant we had a little more room and the balcony was extended a bit. It is a walk-in shower. Plenty of storage. Came with robes (no slippers though). Butler service was a nice add. The perks of Suite class are definitely worth it! Loved Luminae, the Michael's Club as a suite-only club was nice. The Officers and Captain's private party and the sail away in Kotor was a particularly nice touch.
Venice is just too overcrowded with tourists. We did everything on our own which was fine - but it was such a hassle just to get to and from the ship. The vapperatto's do not go to Maritime stop -- and Celerity charged to use their service. You have to walk a good 10+ minutes to get to Piazza Roma to get the vapperattos -- or take the People Mover for 1.50 Euro each way which is basically a rip-off.