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AmaSerena Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
73 Reviews

Beautiful Castle Views

AmaSerena Cruise Review by BonnieandRich

1 people found this helpful
Trip Details
  • Sail Date: Jul 2019
  • Destination: Europe
  • Cabin Type: Outside stateroom with fixed window

My husband and I were celebrating our 65th birthdays. This is our first river cruise. Our travel agent highly recommended AMA over any other river boat cruise.

The ship, cabin, food, entertainment and service were outstanding. We particularly enjoyed the new "Wellness" program. Marcelo was an excellent fitness instructor.

The shore excursions were very well planned. The local guides were excellent. We would have enjoyed all of the excursions. It would have been nice to spend more time in each port to enjoy more of their offerings.

In general the time available for excursions (especially free time) was limited compared to time on the ship. In some ports, the docking locations made access to nearby cities/towns inaccessible.

With regards to the staff there were some standouts. The Cruise Manager, Vanessa was delightful. She was very accommodating and approachable. Her Port Talks were very informative. We also enjoyed our Chef's Table Specialty Restaurant experience. In addition to the great food, the waitstaff made the dinner extra special. Alex, the Head Waiter was the perfect combination of charm, class and wit.

The only dissapointment we experienced onboard was the coffee machine that dispensed instant coffee. We would have enjoyed freshly brewed coffee instead.


BonnieandRich's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Outside stateroom with fixed window
Cabin E 116

Our cabin was excellent. Veronica kept us well supplied, the room spotless and all with a huge smile whenever we saw her in the hall. The room was well appointed with quality furnishings.


Port & Shore Excursion Reviews

Canal Tour

Was not aware we could have booked any others with the cruise line.

View All 311 Canal Tour Reviews
Castle Tours

Beautiful views of the castles.

View All 23 Castle Tours Reviews
Lorelei Rock

Interesting story.

View All 5 Lorelei Rock Reviews
Le Petite France

Wonderful guide made this experience!

View All 79 Le Petite France Reviews
Notre Dame Cathedral

Get there early.

View All 95 Notre Dame Cathedral Reviews
City Tour

Very informative guided tour. Would have enjoyed more time. Shuttle transportation dependent.

View All 125 City Tour Reviews
Cologne Cathedral

Very educational

View All 184 Cologne Cathedral Reviews
Cologne's Gondola Rides

This was actually in Rudesheim. We rode up the gondola and hiked down through the vineyards. We also stopped at the "Beer Garden" in the vineyard while hiking down.

View All 7 Cologne's Gondola Rides Reviews
Paffgen Kolsch brewery

Wait staff were very rude and inattentive. The potato pancakes and beer were great!

View All 25 Paffgen Kolsch brewery Reviews

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BonnieandRich
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