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Crystal Serenity Review

5.0 / 5.0
Editor Rating
291 reviews
43 Awards

THE LAST CRUISE AND THE $22,000 COLDS by Strode Wallace

Review for Crystal Serenity to the Baltic Sea
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Strode Wallace
10+ Cruises • Age 60s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jun 2019
Cabin: Deluxe Stateroom with Picture Window (slightly limited view)

I did not know whether to title this review “The Last Cruise” or “The $22,000 Colds.”

As much as we like Crystal, in 2018 I had booked a cruise on Pro-Iceland for a 7-day cruise of just Iceland. But in April I was in hospital with heart problems and we cancelled the cruise and got all of our money refunded from our travel agent David Butterfield of All Cruise Travel in California.

By late summer of 2018 I was feeling much better and we booked the Iceland-northern Norway cruise on the Crystal Serenity for 2019. Unfortunately by February I had more heart problems and was back in the hospital for 45 days and three operations. But, damn it; we were not canceling the 2019 vacation. It turned out I should have stayed at home,

Cabin Review

Deluxe Stateroom with Picture Window (slightly limited view)

The Stateroom: We got what we paid for even if it was about $7,500 a person for 17 days. The stateroom was small. The only chair in the room was a desk chair. The sofa was narrow and low to the ground with a vinyl covering. You had a tendency to slide off of it.

Unlike the beds on the Symphony which had firm mattresses, the bed had a soft uncomfortable mattress and the cruise was for 17-days.

If you are in colder climates dry hair is a must and there were two hairdryers, one in the bathroom and the other by the desk.

Since our last Crystal cruise they added large screen TVs. There was no disk player in the TVs to play DVDs or music on CDs. However the new large screen TVs came with a selection of downloads that included 84 movies, TV shows and several hundred music selections.

The bathroom was nice with a couple exceptions. There was not a walk-in shower but a high wall bath tub/shower combination. The tub was short. Since most people on Crystal are going to be older, this creates two problems. It is difficult for people with knee and hip problems stepping over the high wall of the bathtub. It also seems that the tub was so small it would be difficult to get in and out of it unless you are 5-foot-1 or smaller. A walk-in shower would still need a higher lip, since the drain is slow during peak hours of use, but it would better than the tub.

The other areas of concern was that they could use another “grab bar” in the shower and one next to the toilet seat, which like all other seats on the ship is low.

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