We too had a bad experience due to a broken lock. We shared the horrible port with 3 other Viking ships. Cement factory working through the night. Homeless family living under bridge. Not the picturesque view we imagined to have. We spent three days traveling by bus from boat at dock. Sunday, we traveled 20 minutes each way to see sites ofcity of Nuremberg. Then Monday, Nuremberg to Regensburg(4 hours round trip) - back to horrible port, then Nuremberg to Passau (7 hours round trip)- back to horrible port, then on Wednesday finally on a bus once again Nuremberg to Ybbs(6 hours) to be transferred to Viking Gulliveg. Viking knew on June 22 locks were broken and contingency plans needed to be made. This was the best they could come up with?? Shame on them! More time on bus than traveling the river. Their response? A voucher to use for future travel. No credit for "time served" on buses. No apologies. Just matter of fact.. this is what we are offering. This was our first river cruise. Not sure what was more disappointing...The broken lock with our "port view", Viking's "best" contingency plan of more than 20+ hours on a bus, or Viking's response.
Very clean and well maintained. The staff really goes out of their way to keep the ship in tip top shape at all time.
Did our own Hop On Hop Off tour.
Only saw about 2 blocks of Passau. Organ concert was okay but would have been happier touring the streets of city. Lunch was very good.
Tour was cut short because we had to get back to ship by bus.
Tour and time given to shop was good.
Never arrived in Krems. Redirected to begin cruising in Ybbs.