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First of all if you have never been on the Jade before some of the changes you will not know off. The ship is very clean with excellent bar and waiter staff who are so helpful and friendly. Having sail before on the jade we have notice some small but important changes, Cabins very clean and are of average size and the balcony are very small (not worth £10 never mind the £1000 they charge. forget about having breakfast there its far to small. (comparing to the celebrity ships) If your are not a smoker forget this part, smoking areas have been cut back. One half of the top bar which opens at 2 in the afternoon and closes early so your left with a few ash trays on port side which is always crowded with smokers. (no where to go) also if you are not a player in the casino you cannot smoke. WHY? As for the casino the staff seem to be very poorly trained if they make a mistake in the payment off hands be prepared for them to say 5 minutes later that THEY made a error on a hand and want their money back in front off everyone at table. This happen on 5 occasions once with myself which was very embarrassing they just don't care. Stopped playing after this after wanting to make a formal complaint you cant, just a apology from manager and a offer of a drink (we have a drinks package thankyou) Finished off by wanting to tell us a Irish joke we are from Ireland talk about rubbing salt into a wound. The dining rooms are excellent quick service excellent food could not find fault in any of them. Entertainment was very poor in the theatre unless you like volin or magic. not one show on entire cruise. No stage shows with cast just individual artists. Shore excursions were very very expensive luckly we have been on lots of cruises and have been to many of the places before. Please do not get me wrong this was our third time with Norwegian cruises but standards have dropped badly, would I go back not a chance, when you see what others offer at sometimes a cheaper price I would say think very carefully its a lot of money to make a mistake.

How the times are changing

Norwegian Jade Cruise Review by optimix58

5 people found this helpful
Trip Details
First of all if you have never been on the Jade before some of the changes you will not know off. The ship is very clean with excellent bar and waiter staff who are so helpful and friendly.

Having sail before on the jade we have notice some small but important changes, Cabins very clean and are of average size and the balcony are very small (not worth £10 never mind the £1000 they charge. forget about having breakfast there its far to small. (comparing to the celebrity ships)

If your are not a smoker forget this part, smoking areas have been cut back. One half of the top bar which opens at 2 in the afternoon and closes early so your left with a few ash trays on port side which is always crowded with smokers. (no where to go) also if you are not a player in the casino you cannot smoke. WHY?

As for the casino the staff seem to be very poorly trained if they make a mistake in the payment off hands be prepared for them to say 5 minutes later that THEY made a error on a hand and want their money back in front off everyone at table. This happen on 5 occasions once with myself which was very embarrassing they just don't care. Stopped playing after this after wanting to make a formal complaint you cant, just a apology from manager and a offer of a drink (we have a drinks package thankyou) Finished off by wanting to tell us a Irish joke we are from Ireland talk about rubbing salt into a wound.

The dining rooms are excellent quick service excellent food could not find fault in any of them.

Entertainment was very poor in the theatre unless you like volin or magic. not one show on entire cruise. No stage shows with cast just individual artists.

Shore excursions were very very expensive luckly we have been on lots of cruises and have been to many of the places before.

Please do not get me wrong this was our third time with Norwegian cruises but standards have dropped badly, would I go back not a chance, when you see what others offer at sometimes a cheaper price I would say think very carefully its a lot of money to make a mistake.
optimix58’s Full Rating Summary
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